Bob’s Plumbing Co

Overview:
Bob’s Plumbing Co is a plumbing service located in Miami, FL, offering a wide range of plumbing solutions to its clients. With a commitment to reliable and honest service, the company has garnered a reputation for its skilled professionals and prompt service.

Services Provided:
– Plumbing repairs
– Water heater installation
– General plumbing services
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (305) 229-9932

Customer Reviews and Sentiment:
Bob’s Plumbing Co has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 81 reviews.

Positive feedback highlights the company’s reliability, professionalism, and quality of service. Customers have expressed satisfaction with the promptness of the service, the professionalism of the staff, and the overall value for money provided.

Examples of positive reviews include:
“Great group of people can’t go wrong” – Philip
“Great service from Bob’s. Ross is a highly skilled professional, Arrived on time and got the job done.” – Ken Pollock
“Reliable, do good work” – Marlene deZarraga

However, complaints indicate problems with customer service and pricing transparency:
“Needed new water heater… tech installed the heater without a pan and no auto shutoff.” – E Tor
“No one showed up or called…she was short and very rude.” – Juan

Review Summary:
Positive Sentiments: Reliable service, skilled professionals, prompt response, good value for money, and customer-focused approach.
Negative Sentiments: Issues with customer service, lack of communication, and concerns over pricing and work quality.

Additional Ratings:
BirdEye: 4.1 stars based on 81 reviews, aligning with the general trend of customer satisfaction but highlighting previous issues.
Total Lead Smart Rating: 7.5

Conclusion:
Bob’s Plumbing Co offers reliable plumbing services in Miami, FL, known for their professionalism and customer-focused approach. Although many customers report positive experiences, potential clients should consider the mixed reviews regarding customer service and work quality before making a decision.