TRANQUILITY PLUMBING, INC. in Fort Myers, Florida 33916

TRANQUILITY PLUMBING, INC.

4306 Kernel Cir, Fort Myers, FL 33916

4.5 (48 reviews)

Overview:
TRANQUILITY PLUMBING, INC. is a plumbing service company located in Fort Myers, FL. They specialize in a range of plumbing services and are known for their prompt and professional response to both emergencies and routine plumbing needs.

Services Provided:
– Kitchen faucet installation
– Emergency plumbing services
– General plumbing repairs
– Residential plumbing services
– Commercial plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (239) 939-3000
Website: https://tranquilityplumbing.com/

Customer Reviews and Sentiment:
TRANQUILITY PLUMBING, INC. has received favorable reviews across various platforms:

Google Reviews: 4.5 stars based on 48 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and quality of service. Customers have particularly praised their friendly technicians and efficient problem-solving.

Examples of positive reviews include:
“HIGHLY RECOMMEND! GREAT SERVICE and VERY FRIENDLY!” – Elissa Toleu
“I would recommend TPI to service your plumbing needs. Thank you for your help.” – scott wheeler
“Our plumber, Daniel, was the best! He is very knowledgeable and super friendly.” – Joel Gmack

However, a negative review highlighted a significant issue related to customer service during a plumbing emergency, stating that the response was rude and unhelpful, which led to increased damage in the customer’s home.

Review Summary:
Positive Sentiments: Responsive service, friendly and knowledgeable technicians, professionalism, and fair pricing.
Negative Sentiments: Poor customer service experience during emergencies and communication issues.

Additional Ratings:
BirdEye: 4.5 stars based on 48 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+. There have been no complaints noted in the last three years.

Total Lead Smart Rating: 9.2

Conclusion:
TRANQUILITY PLUMBING, INC. appears to be a reliable choice for plumbing services in Fort Myers, FL, known for their efficient service and excellent customer relations. Nonetheless, prospective clients should note the highlighted negative experience with emergency service and ensure timely communication for urgent plumbing needs.

Member Since August 2024

Listing Id 355859

Contact Info

4306 Kernel Cir, Fort Myers, FL 33916
(239) 939-3000
Lead Smart Rating :
9.2/10.0

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Listing location

4306 Kernel Cir, Fort Myers, FL 33916

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Reviews

Elissa Toleu

2 months ago

I called Tranquility around noon to see if they could install a new kitchen faucet and they quoted me a very fair price and Chris sent Benny over within the hour and he got it done that day! HIGHLY RECOMMEND! GREAT SERVICE and VERY FRIENDLY!

scott wheeler

2 months ago

Very respectful, honest and on time. I would recommend TPI to service your plumbing needs. Thank you for your help.

Jose Anavitate

4 months ago

Great company

Joel Gmack

7 months ago

Tranquility Plumbing has been very responsive and easy to work with. Our plumber, Daniel, was the best! He is very knowledgeable and super friendly. I would recommend him every time.

Stormy Storm

11 months ago

I had a serious emergency with the plumbing in my house and got a very quick, professional response from a Tranquility plumbing. JW serviced my house and fixed the issue in no time and I couldn’t be more relieved. He was very kind and was able to fix everything from outside. Highly recommend them for anyone in need of plumbing services!

Connie Haas

a year ago

Gary , the tech. Was outstanding. fixed additional problem within service time period . We gladly recommend.

JL S

a year ago

I have worked in residential and commercial construction for over 20 years, and I continue to request Tranquility to assist with my projects. They’re the best of the best – Punctual, professional, and honest. Their quality, workmanship, attention to detail and exceptional customer service are unrivaled in the industry. The owners are hands on, and personally involved to ensure quality and first-class service.

Thomas Donlon

a year ago

The technician came to my home and did a great job! Knowledgeable and friendly. Fixed my issue right the first time. Went the extra mile. Hard to find good companies in The Cape.

Hallie Horowitz

2 years ago

Had a pipe problem causing flood g and damage. Called the 24, hour hotline. Very nice and said to call at 6 am. Wasup all night monitoring situation. They called me at 7am and very rudely told me that they could no service me I sked sked asked d or recommendations on and was told to just call another plumber. So that time loss has increased the damage in my home

Brian Cappucci

3 years ago

I’ve used them about 7 times for various plumbing projects. They did an excellent job in communicating before, during and after the work. Great to work with!