Joe’s Family Plumbing Inc.

Elena De La Piedra

a month ago

Great service, reasonable price, excellent plumber

Dawn Sears

2 months ago

Had a leak in the front yard. Called Joe’s family plumbing. The came out in little over an hour. Fixed the leak in the main pipe in the front lawn. Everyone we dealt with was very friendly. Gave us a quote on the phone and gave us a great deal. Will always call Joe’s when we have a problem.

Brian Viscount

3 months ago

VERY honest office staff. Had a shower not draining. All their prices are upfront which I love. No hidden fees at all. Carl came over and fixed the issue in an hour. He explained everything and was nice and patient. Highly recommended!

Scott Carpenter

3 months ago

Review of Joe’s Family Plumbing: A Tale of Two Experiences My journey with Joe’s Family Plumbing encompassed a range of services, from water plumbing adjustments and a slight toilet repair to the more complex installation of a water softener and natural gas equipment. The contrast in my experiences across these services is stark and worth noting. On the one hand, the work done on my water plumbing and the minor toilet repair, to a lesser extent, the installation of the water softener, proceeded smoothly. These tasks were handled with a degree of professionalism and efficiency that I had initially expected across the board. The straightforward approach and successful completion of these particular services provided a glimpse into the potential capabilities of Joe’s Family Plumbing. However, my greatest disappointment lies with the execution of the natural gas plumbing project, which involved introducing natural gas to my home for an instant hot water heater and a pool heater. This aspect of their service was rife with confusion, poor communication, a multitude on ongoing unsatisfactory inspections, and significant professional oversights that severely impacted the project’s trajectory and my satisfaction. The initial misunderstanding about the installation location of the hot water heater (in an indoor model, it’s designed to be designed INDOORS), the proposed non-compliant placement of the pool heater (only after gas has been plumbed to the property and it was clear the area previously proposed would not pass inspection), erratic scheduling, and a disconcerting lack of communication underscored a series of mismanaged steps in the natural gas project. Despite receiving an invoice for incomplete services and confronting them about the myriad issues encountered, the response was a disconnect within the company and a series of unmet promises. In an effort to resolve these significant inconveniences and missteps, I sought compensation. The offer of a mere $250 against the backdrop of a $3600 bill, in response to my request for a 20% discount, was both inadequate and disappointing. This experience with the natural gas plumbing starkly contrasted with the smoother transactions related to water plumbing and repairs, highlighting a disjointed level of service and expertise within the company. Choosing to decline their nominal compensation offer, I feel compelled to share my experiences to provide a fuller picture of what potential customers might expect. While portions of their service, such as water plumbing repairs, were handled competently, the natural gas project was marred by a series of failures that I cannot overlook. This review, therefore, is a tale of two experiences: one satisfactory and the other deeply frustrating. My ordeal with Joe’s Family Plumbing has been enlightening, underscoring the importance of consistent, professional, and communicative service across all aspects of a project. Based on my experience, I cannot recommend Joe’s Family Plumbing for natural gas projects, despite the smoother execution of other plumbing services.

Joe Fiorini

5 months ago

Best company ever! Great job with my plumbing! Do not hesitate to call!

Sue Casey

6 months ago

Great company – professional , knowledgeable and efficient . I highly recommend Joe’s FAMILY plumbing.

Danny Doherty

8 months ago

We couldn’t have asked for a better experience for various plumbing issues. The entire staff was extremely professional and friendly. Justin arrived at the exact time scheduled and did an outstanding job!

Robert Ditro

9 months ago

Amazing customer service from top to bottom!!! The woman in the office and the installer worked out an issue with the manufacturer of my water heater to make sure they honored the warranty!!!! Fixed my kitchen sink and water heater in record time!!!!

joseph delegro

9 months ago

I had Joes family handle my remodel. I could not have had a better experience. From the friendly office staff to the crew doing the work. This staff was friendly on time and very professional. I have dealt with several plumbing companies over the years and this by far was my best experience. I would recommend using Joes family plumbing to anyone

Chris Hoban

9 months ago

I had called Joe’s Family Plumbing to fix a leak in my shower and they came right out and did amazing work. They were there when they said and helped us out tremendously. Great people from the time I called in to the plumbers were all very professional and helpful in making sure all of our needs were met. Highly recommend