Sun State Plumbing Inc in Auburndale, Florida 33823

Sun State Plumbing Inc

207 Gandy Rd, Auburndale, FL 33823

4.1 (89 reviews)

Overview:
Sun State Plumbing Inc is a plumbing company located in Auburndale, FL. They provide a wide range of plumbing services, focusing on both residential and commercial needs, including leak repairs, water heater installations, and more.

Services Provided:
– Leak repair
– Water heater installation and repair
– Faucet and toilet installation
– Emergency plumbing services
– Water softener installation

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (863) 967-6970
Website: https://www.sunstateplumbinginc.net/

Customer Reviews and Sentiment:
Sun State Plumbing Inc has received a mix of reviews across various platforms:

Google Reviews: 4.1 stars based on 89 reviews.

Positive feedback emphasizes their professional service, promptness, and high-quality work. Customers frequently mention the helpfulness and efficiency of their staff.

Examples of positive reviews include:
“Hi! We just had Sun State out for plumbing issues this morning. They responded so quickly and we’re on time, professional and quick.” – Tammy Parmer
“Sun State Plumbing always goes above and beyond to… resolve all issues.” – Madison Combee
“I just want to THANK YOU for your dedication in solving our lift station issues.” – Jobe Ream

Negative reviews highlight issues with customer service, including rude interactions and billing discrepancies.
“I asked if she has right number and location… she became very rude.” – Lisa W
“Received a fraudulent charge… have never heard of.” – Austin J

Review Summary:
Positive Sentiments: Professionalism, quick response times, helpful and efficient staff, high-quality service.
Negative Sentiments: Poor customer service experiences, billing issues.

Additional Ratings:
BirdEye: 4.1 stars based on 89 reviews. This reflects a trend of overall customer satisfaction, despite some issues noted.
Better Business Bureau (BBB): The business has a profile and is not accredited with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Sun State Plumbing Inc is generally regarded as a reliable choice for plumbing services in Auburndale, FL, known for their prompt and professional approach. However, potential customers should consider the mixed feedback regarding customer service before making a decision.

Member Since August 2024

Listing Id 343037

Contact Info

207 Gandy Rd, Auburndale, FL 33823
(863) 967-6970
Lead Smart Rating :
7.5/10.0

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Listing location

207 Gandy Rd, Auburndale, FL 33823

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Reviews

Tammy Parmer

a month ago

Hi! We just had Sun State out for plumbing issues this morning. They responded so quickly and we’re on time, professional and quick. I would definitely recommend them for any needs. Congratulations for being picked as Best of Haven in your categories!

Blake Guffey

a month ago

I had a leaking water heater and Sun State did a great job to fix it. Parker was very helpful and profesional about the whole situation. I would call these guys for any of my plumbing needs. Great experience!!

Madison Combee

3 months ago

Sun State Plumbing always goes above and beyond to not only meet, but exceed my expectations. From emergency leaks to new faucets and toilets to water heater installs and everything in between. Their service is phenomenal. Parker is always punctual, professional, and takes his time to make sure that all issues are always properly resolved. I have used them for years and will continue to do so forever more!

a google user

4 months ago

Their services may or may not be good. But they’re parking at Lowe’s Pro section is extremely inconsiderate. They literally blocked all exiting traffic with their box truck. If you’re going to drive a vehicle with your company name on it you may want to think twice about what you do with it.

Lisa W

5 months ago

Christy called for payment, but I wasn’t aware of the charges. I asked if she has right number and location. She insisted she did, and gave me the email. I advised that email belonged to the GM at another location, and she still insisted they did work at my location. I let her know that the person wasn’t located here, and I tried to give her the other locations number, but she became very rude and hung up on me. I called our other store and confirmed it was for them. I call Christy back to provide the correct information. No apology and acknowledgment from her for her rude behavior, or her mistake.

Jobe Ream

8 months ago

I just want to THANK YOU for your dedication in solving our lift station issues. I know there is 134 families happy you were able to help keep our doors open!! Thank you all! Jobe Ream FutureCare Learning Center

Austin J

8 months ago

Received a fraudulent charge of almost $1000 to this business I am in a different state of and have never heard of.

Garry Robillard

9 months ago

Sun State Plumbing just installed a water softener system in our home. I was very impressed with Colton, who spent a great deal of time yesterday installing our new system. The office staff were attentive and very helpful. Carl, the owner, gave us a very good deal and we would be happy to call on Sun State Plumbing for all of our plumbing needs in the future! Great job by a great company. Thank you to Carl and all employees of Sun State Plumbing Inc.. Brandon recently came by, as promised, to show my wife how to reprogram our new system in the event of a power outage. I am very impressed with the service and professionalism of Sun State Plumbing. Thank you!

Debi Howell

9 months ago

Quick responses. Waine was amazing with his help. Definitely earned his salary that day. Thanks so much. Will definitely use again on upcoming projects.

dan john

10 months ago

They found a water leak that was heading downward so there was no flooding! Found and repaired. Awesome!