Roto-Rooter Plumbing & Water Cleanup

Overview:
Roto-Rooter Plumbing & Water Cleanup is a well-established plumbing and water mitigation service provider located in New Haven, CT. With a strong reputation built on customer satisfaction, they offer a variety of plumbing solutions and cleanup services for residential and commercial properties.

Services Provided:
– Plumbing repairs
– Water damage restoration
– Shower repairs
– Water mitigation services
– Professional cleanup

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (203) 655-6500
Website: https://www.rotorooter.com/newhavenct/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup boasts an impressive rating of 4.8 stars based on 1,041 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and customer service. Customers have particularly appreciated the timely responses and thorough cleanup efforts.

Examples of positive reviews include:
“Excellent job!!! I recommend it!!! Thank you Bennie!!!” – Antonio Luis Cruz Rosario
“They did a great job with a fairly complicated situation…professional and prompt every step of the way.” – Steve Shoemaker
“Bernie was quite a gentleman…I do recommend him highly!!!” – Patricia Knell

However, some negative feedback has been noted regarding pricing and perceived value for services rendered:
“The job was done in about 30 minutes…charged me $600 for this job…double what another plumbing service offered.” – john Doe
“Charge way too much. Will never use them again.” – Kevin McCormick

Review Summary:
Positive Sentiments: Professionalism, excellent customer service, quality repairs, thorough cleanup, promptness.
Negative Sentiments: High pricing, concerns about value for service.

Additional Ratings:
BirdEye: 4.8 stars based on 1,041 reviews, indicating a strong customer satisfaction trend.
Better Business Bureau (BBB): Not accredited, with a listing but no current rating. No recent major complaints are noted on the BBB site.
Total Lead Smart Rating: 8.5

Conclusion:
Roto-Rooter Plumbing & Water Cleanup is a reputable choice for plumbing and water-related services in New Haven, CT, recognized for their professionalism and effective repairs. Nevertheless, potential customers should be mindful of the mixed reviews regarding pricing and value before engaging their services.