Positano Plumbing Inc in Bristol, Connecticut 6010

Positano Plumbing Inc

186 West St, Bristol, CT 06010

4.5 (26 reviews)

Overview:
Positano Plumbing Inc is a family-owned plumbing company located in Bristol, CT. With a commitment to providing high-quality plumbing services, the company caters to both residential and commercial needs.

Services Provided:
– Plumbing repair and maintenance
– Water heater installation and repair
– Leak detection and repair
– Emergency plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (860) 584-0012
Website: http://www.positanoplumbing.com

Customer Reviews and Sentiment:
Positano Plumbing Inc has generally positive reviews with a 4.5-star rating based on 26 reviews.

Positive feedback emphasizes the company’s professionalism, responsiveness, and high-quality workmanship. Customers appreciated the thoroughness in addressing plumbing issues and the neatness in execution.

Examples of positive reviews include:
“Tom was very patient and was very thoughtful with all his answers. The workmanship was top notch.” – Kimberly Doney
“Great local family-owned plumbing company. Super neat work with no mess.” – Arlene Radke
“Both experiences exceeded my expectations. They were responsive, timely, fixed the issue, and answered all of my questions.” – Lynette Lines

The negative feedback noted issues with customer service, specifically regarding communication and response times.

Example of a negative review:
“On three separate occasions I have called Positano… they never return calls.” – Amanda Pardal

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, responsiveness, and neatness in service.
Negative Sentiments: Communication issues and failure to return calls.

Additional Ratings:
Google Reviews: 4.5 stars based on 26 reviews, reflecting overall customer satisfaction with some noted concerns.
Total Lead Smart Rating: 8.4

Conclusion:
Positano Plumbing Inc stands out as a reputable plumbing service in Bristol, CT, known for its skilled workforce and customer care. However, potential clients should consider the noted communication issues before making a decision.

Member Since August 2024

Listing Id 345939

Contact Info

186 West St, Bristol, CT 06010
(860) 584-0012
Lead Smart Rating :
8.4/10.0

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Listing location

186 West St, Bristol, CT 06010

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Reviews

Kimberly Doney

a month ago

Tom was very patient and was very thoughtful with all his answers. The workmanship was top notch. If you need a thorough, knowledgeable plumber, call Tom.

David Gilbert

5 months ago

Always a good response & good service

John Lafreniere

10 months ago

Tom was great in servicing the needs to our home. Listened to all our needs and answered all of our questions. We will definitely use Positano Plumbing again.

Arlene Radke

11 months ago

Great local family owned plumbing company. Super neat work with no mess. Reasonable hourly rate.

Shane M Gordon (Sawuwaya)

11 months ago

Steve(n?) Positano, was the plumber who serviced my Mother’s modest home here in my town. The Home Depot supplied the original “home improvement idiots” (without naming ‘names’) who broke our toilet & sliced through the sub-floor. When we replaced the toilet (well before Steve[n?] did his work), it was still leaking through the sub-floor & seal. He not only replaced the old seal with a new one, he also replaced a section of the rusted cast iron “J” pipe with PVC & rubber pipe connector but reinforced the sub-flooring with plywood & supported the PVC pipe with a piece of variable pipe holder strap. It took him about 3 hours to do the job once he got there. He was so focused & quick we did not realize he was done already! 😁 Fast, informative quote, well within the price range of his original quote, & very professional. 👏 I would recommend Positano Plumbing foe my next plumbing job!👍 Hope this helps… Cheers!

Amanda Pardal

a year ago

On three separate occasions I have called Positano because they came recommended. They never return calls. Yesterday the receptionists answered my call, told me she was on the road and to call back in 30 minutes. When I did, she didn’t pick up. I left a message and here it is the next day and once again, I haven’t received a call back. Your company is losing business because you can’t return a call.

Lynette Lines

a year ago

This is the second time I have used Positano Plumbing and both experiences exceeded my expectations. They were responsive, timely, fixed the issue and answered all of my questions. I highly recommend Positano Plumbing.

D D

2 years ago

Great job! On time, polite, and wasn’t as expensive as originally thought. Thank you.

doug duval

2 years ago

Great service!

Loli Darling

3 years ago

Changed hot water heater in the house good price quick service.