Overview:
Lighten Up Plumbing, Heating, Cooling and Electric is a plumbing service located in Fort Collins, Colorado. With a strong focus on providing quality plumbing, heating, cooling, and electrical solutions, the company has developed a reputation for its knowledgeable staff and reliable service.
Services Provided:
– Plumbing
– Heating
– Cooling
– Electrical installations and repairs
– Maintenance services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (970) 460-2020
Customer Reviews and Sentiment:
Lighten Up Plumbing has received a mix of reviews from various sources:
Google Reviews: 4.7 stars based on 811 reviews.
Positive feedback highlights the company’s responsive service, professional staff, and quality workmanship. Customers have expressed satisfaction with timely repairs and maintenance services.
Examples of positive reviews include:
“I have used this service many times. I have always been happy with the quality of work and the price is very reasonable.” – Derek Starkey
“Timely and efficient work. Coordinated well with the city and with Xcel energy.” – Raymond Alvarado
“They were fast and did a great job. Couldn’t be happier with the service.” – Julie Rupp
However, there are negative sentiments that indicate issues post-service, particularly regarding accountability and communication.
Examples of negative reviews include:
“Too many screw ups to list here. Three years later we are still finding problems.” – Jim French
“Totally unacceptable, very unprofessional & rude to make the customer wait for no reason.” – Adam Klutch
Review Summary:
Positive Sentiments: Reliable service, friendly and knowledgeable technicians, efficient work, good pricing, and effective communication during repairs.
Negative Sentiments: Issues with unresolved problems post-service, poor accountability, and scheduling challenges described by some customers.
Additional Ratings:
BirdEye: 4.7 stars based on 811 reviews, showcasing a similar trend of customer satisfaction, though with some notable exceptions in individual experiences.
Total Lead Smart Rating: 7.5
Conclusion:
Lighten Up Plumbing, Heating, Cooling and Electric appears to be a solid choice for plumbing and HVAC services in Fort Collins, CO, with many satisfied customers praising their quality and professionalism. However, potential clients should consider the mixed reviews regarding long-term service outcomes and communication issues when making a decision.
Member Since August 2024
Listing Id 355665