LeapFrog Plumbing, Inc in Walnut Creek, California 94596

LeapFrog Plumbing, Inc

2158 N Main St STE F, Walnut Creek, CA 94596

4.7 (165 reviews)

Overview:
LeapFrog Plumbing, Inc is a professional plumbing service located in Walnut Creek, CA. The company is well-regarded for its efficient and capable service, handling a variety of plumbing issues from emergency leaks to complex installations.

Services Provided:
– Leakage detection and repair
– Garbage disposal installation and replacement
– Faucet repairs
– Water heater installation and repair
– Sewer line replacement

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (925) 933-1245
Website: http://www.leapfrogplumbing.com/

Customer Reviews and Sentiment:
LeapFrog Plumbing, Inc has garnered positive feedback, while also facing some criticism.

Google Reviews: 4.7 stars based on 165 reviews.

Positive sentiments highlight the company’s efficiency, professionalism, and quality workmanship. Customers appreciate the quick response times and knowledgeable staff.

Examples of positive reviews include:
“Very efficient, capable and nice.” – Henry Muller
“Great courteous and competent work. Transparent communication on pricing.” – Bruce Cohen
“Everyone in this organization is top flight! Great workmanship.” – Laurie Bush

However, there are negative sentiments regarding pricing transparency and service fulfillment:
“I did not feel he was genuine to me. Such a rip off.” – Michiei Sho

Review Summary:
Positive Sentiments: Efficient service, knowledgeable staff, transparent pricing, high-quality workmanship.
Negative Sentiments: Concerns over pricing practices, communication issues, and a specific instance of customer dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 165 reviews, reflecting strong overall customer satisfaction.
Total Lead Smart Rating: 8.1

Conclusion:
LeapFrog Plumbing, Inc stands out as a reliable plumbing service in Walnut Creek, CA, noted for its efficiency and expertise. While the majority of customer feedback is positive, potential clients should consider the isolated negative experience regarding service and pricing transparency before making a decision.

Member Since August 2024

Listing Id 388999

Contact Info

2158 N Main St STE F, Walnut Creek, CA 94596
(925) 933-1245
Lead Smart Rating :
8.1/10.0

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Listing location

2158 N Main St STE F, Walnut Creek, CA 94596

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Reviews

Henry Muller

4 weeks ago

Very efficient, capable and nice.

Michiei Sho

4 weeks ago

I had a leak from a very old garbage so I called LeapFrog to come check it out. When a technician came I asked to replace to the one I already have. The technician told me it cost $489 to change it. I was very hesitant to accept the price but I also didn’t want to call another company and wait longer. So I said fine. It was the biggest mistake. After he replaced the garbage disposal, he told me he actually has a new garbage disposal in his car and the price is inclusive with the garbage disposal. Not only that he didn’t tell me this information until he finished installation, he did not take the old garbage disposal. I did not feel he was genuine to me. He mentioned that he can caulk our faucet, since the caulking around the faucet is torn, for $289. There is no way I am going back to this company for any plumbing issues. Such a rip off.

Dale Chase

a month ago

Once again great service from Leapfrog. Just a small problem solved, but they’ve been there for the big ones as well. Highly recommend.

Laurie Bush

a month ago

Everyone in this organization is top flight! Great workmenship, on time, easy to book an appointment, answers emergency calls and reasonably priced. Maurice has put together a great team from top to bottom. Thank you.

Bruce Cohen

2 months ago

Great courteous and competent work. Transparent communication on pricing and scope of work. Success fixing a persistent problem.

Lisa g

2 months ago

I called leapfrog because I discovered a leaky valve on the toilet He was able to fix replace the value without having to tear out the wall which was a blessing and would have cost thousands He was careful and able to fix it without issue This is the second time I called them for leak issues and they came through I will call them again with any issues going forward

Marilou Kerr

3 months ago

On time and detailed work. Plumbing works great. Great job cleaning up.

Todd Morrill

3 months ago

Came within a couple days to look at the job. Helpful at figuring out what to do and what order, and what might or might not make sense. Scheduled the follow-up and actual work a day or two later, they came on time and did a great job. Overall, they were great. Not cheap mind you, (but less than the other quote that i got), but a pleasure to work with. I will definitely call them next time I have a plumbing issue that I can’t fix myself.

Karen Nelson

3 months ago

Professional, knowledgeable, and fixed a previously incorrectly installed water heater.

Julie Russell

4 months ago

We’ve called on Leap Frog Plumbing for many years, over a decade, and we’re always happily surprised by how quickly they respond, how adeptly they access our situation and are able to address it. They have also replaced our sewer line via the trenches method which I highly recommend. Five stars for Leapfrog!