Aqua Pro Plumbing and Rooter, INC in Tracy, California 95376

Aqua Pro Plumbing and Rooter, INC

793 S Tracy Blvd #238, Tracy, CA 95376

4.8 (57 reviews)

Overview:
Aqua Pro Plumbing and Rooter, INC is a plumbing service based in Tracy, California. Known for its reliable and professional plumbing services, the company has built a strong reputation within the community for its quick response times and customer-oriented approach.

Services Provided:
– Plumbing repairs
– Water heater installation
– Drain cleaning
– Leak detection
– Customer service

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (209) 831-9415
Website: Not available

Customer Reviews and Sentiment:
Aqua Pro Plumbing and Rooter, INC has received primarily positive feedback across various platforms:

Google Reviews: 4.8 stars based on 57 reviews.

Positive sentiments highlight excellent customer service, reasonable pricing, professionalism, and quick responses. Customers appreciate the thoroughness and effectiveness of the plumbing solutions provided.

Examples of positive reviews include:
“Very quick response, excellent customer service.” – Matthew Yu
“Jose will be my number contact for any plumbing issues!” – Alma Paez
“Aqua Pro did an excellent job… very professional and knowledgeable.” – yadira mercado
“We needed a water heater replacement and Aqua Pro Plumbing did a great job…” – Nancy Mills

However, there are some concerns regarding communication and service reliability. A few customers reported issues with follow-up and responsiveness.

Examples of negative reviews include:
“I called Aqua Pro… One week later, I still have not received it.” – Nika Porter Lewis
“Very bad service… I had to pull it for them.” – sam N

Review Summary:
Positive Sentiments: Excellent customer service, quick response, professional staff, reasonable prices, effective plumbing solutions.
Negative Sentiments: Poor communication, service inconsistencies, follow-up issues.

Additional Ratings:
BirdEye: 4.8 stars based on 57 reviews, reflecting strong customer satisfaction.
Total Lead Smart Rating: 7.6

Conclusion:
Aqua Pro Plumbing and Rooter, INC is a commendable choice for plumbing needs in Tracy, CA, especially recognized for its customer service and professional expertise. However, prospective customers should consider the occasional complaints regarding communication and follow-up before engaging their services.

Member Since August 2024

Listing Id 387408

Contact Info

793 S Tracy Blvd #238, Tracy, CA 95376
(209) 831-9415
Lead Smart Rating :
7.6/10.0

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Listing location

793 S Tracy Blvd #238, Tracy, CA 95376

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Reviews

Matthew Yu School Account

a month ago

Very quick response, excellent customer service.

Alma Paez

5 months ago

Jose will be my number contact for any plumbing issues! Thank you very much!

yadira mercado

7 months ago

Aqua Pro did an excellent job. Prices are very reasonable and they were able to fix my plumbing issue. Jose is very professional and knowledgeable. I definitely recommend their services.

sam N

7 months ago

Very bad service. The tech showed up, took pictures and went away never to hear back from again. The tech said they cannot move the fridge. I had to pull it for them. If a plumber cannot move the fridge to see water line behind it then shame on that plumber.

I-Chihuahua Irma

7 months ago

Aqua pro came through for me the day before Thanksgiving! They quoted me and charged the same price they said over the phone plus they arrived within the time they said they would. I will definitely call them again whenever there is a need.

Nika Porter Lewis

8 months ago

The tech showed up and cleared a blockage in the plumbing and informed me that the issue will occur again and why. This was over a month ago. I’m waiting to receive a report, or a quote or something from the company so I call the home warranty back. They’ve informed the warranty that there was nothing wrong with the plumbing!! It’s still something wrong with the plumbing! I called Aqua Pro, the tech said they would send the estimate in an hour. One week later, I still have not received it. In my opinion, they are horrible with communication, and I would personally never want to use them again.

Dan Leslie

8 months ago

very good experience

Nancy Mills

8 months ago

We needed a water heater replacement and Aqua Pro Plumbing did a great job taking care of the problem. They were very good about communicating and they arrived on time to install the new water heater. This company was recommended by the plumber we have used for years who recently retired so it looks like we have found our new plumber! Thank You Aqua Pro.

Girish Bhargava

9 months ago

Very nice professional and fixed the sink with 100 satisfaction.Adviced me too to prevent it happening.Truly knows their job

Caron Morris

9 months ago

I had two small problems thatLeo fixed. The thing is, he used his experience and solved problems, not by replacing parts – but by using his background and commonsense to cure the problem. One was a leak and he figured how to stop it, and the other was a loose faucet. Leo is awsome and he did it quickly and was very pleasant all the time I was explaining to him how to do it!! Luckily he ignored my input!!