R F Plumbing Company in Torrance, California 90505

R F Plumbing Company

4416 W 234th St, Torrance, CA 90505

4.8 (133 reviews)

Overview:
R F Plumbing Company is a plumbing service located in Torrance, CA. They provide a range of plumbing solutions primarily focused on residential needs, including emergency services, maintenance, and repair work.

Services Provided:
– Plumbing repairs
– Sewer line inspections
– Emergency plumbing services
– Water main repairs
– Drain cleaning

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (888) 650-3880
Website: http://www.rfplumbingco.com/

Customer Reviews and Sentiment:
R F Plumbing Company has received predominantly positive feedback with a rating of 4.8 stars based on 133 reviews.

Positive sentiment highlights include excellent service speed, professionalism, and thoroughness, with customers frequently noting the ability of technicians to solve problems effectively.

Examples of positive reviews include:
“Amazing and fast service!! Incredible!” – Nyaa Davis
“Dominic was amazing. He was thorough and made sure everything was taken care of before leaving.” – Debbie Tlustos
“Professional, personable and very efficient… outstanding experience.” – Edward Browder

However, there are negative sentiments regarding communication issues and unresolved plumbing problems, especially concerning emergency call claims and follow-ups.

An example of a negative review is:
“I asked if they could send someone urgently… I do not recommend this company not only because they didn’t solve my problem but also because of the poor customer service.” – angelica gonzalez

Review Summary:
Positive Sentiments: Fast service, professional staff, effective problem solving, thorough and friendly service.
Negative Sentiments: Issues with customer service, failures to resolve plumbing problems, perceived lack of emergency service reliability.

Additional Ratings:
BirdEye: 4.8 stars based on 133 reviews.
Better Business Bureau (BBB): The company has a profile but is not accredited and holds a BBB rating of NR (No Rating). There have been a couple of complaints indicating customer dissatisfaction regarding service effectiveness.
Total Lead Smart Rating: 7.5/10

Conclusion:
R F Plumbing Company is seen as a generally reliable choice for plumbing services in Torrance, CA, known for their prompt service and proficient work. However, potential clients should weigh the positive feedback against the few negative reviews related to service mishaps and communication issues before proceeding.

Member Since August 2024

Listing Id 387358

Contact Info

4416 W 234th St, Torrance, CA 90505
(888) 650-3880
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

4416 W 234th St, Torrance, CA 90505

Get Direction

Reviews

Nyaa Davis

2 months ago

Amazing and fast service!! Incredible!

Juan Carlos Marquez

3 months ago

Hard working and fast! My water main line was done in one day with no issues. Dominic and his crew are a class act.

angelica gonzalez

3 months ago

I share my experience with the service I received from this company, perhaps it could help you. Nine days ago, I requested a service to check the shower in my house because water was backing up through the drain. The technician came, inspected, and said it was the sewer line. He claimed to have examined it and assured us it should work fine now. However, before leaving, we noticed water still coming back through the shower drain as if it were still blocked, so we asked him to check again, and all he did was pump the shower. Today, nine days later, the shower presents the same problem. We called the company, and the person who attended to us said they would charge us again because they don’t provide guarantees on sewer lines. I asked if they could send someone urgently because the shower was flooding with sewer water, but I was told they don’t really offer emergency calls, although when I checked their website, it says “emergency call.” Although we were very disappointed, we spoke respectfully to this person and mentioned that we would leave a review for their service, to which they responded by telling us not to threaten them. It’s good that we can leave a review to at least warn others because although we could sue in court, our time is more valuable. Based on my experience, I do not recommend this company not only because they didn’t solve my problem but also because of the poor customer service they provided us. Because we know that not everything is perfect, but depending on how a company handles the problem, that makes the difference. This was my shower today.

Angelica G

3 months ago

Very good service

Debbie Tlustos

4 months ago

Dominick was amazing. He was thorough and made sure everything was taken care of before leaving. He also communicated with me every step of the way, and took the necessary time to do a good job.

Pat Cleary

4 months ago

Dominic was fantastic!

Edward Browder

4 months ago

Professional personable And very efficient the experience was outstanding . I would highly recommend this company

Jonathan McCall

4 months ago

Awesome bunch of professionals

Ann S

5 months ago

Plumer Dominic did a supper job for me , fast, efficient in a raining day 👍👍👍 …

Pete W

5 months ago

Look at their reviews. They are buying fake reviews. Most of their 5 star reviews are from people who have only ever given one review. Do not use these guys. They are a total rip off. Had a leak in copper pipe and they wanted to charge us 800. When we said that’s too much he changed it to 700. Then we said that’s too much and he changed it to 600. Again and again he kept lowering the price. So bad.