Overview:
George Allen & Sons Inc Plumbing is a plumbing service located in Scotts Valley, CA. The company offers a wide range of plumbing services, emphasizing customer satisfaction and quality workmanship.
Services Provided:
– Water heater installation and repair
– Leak repairs
– Drain cleaning
– Pressure regulator replacement
– Faucet repairs
– Emergency plumbing services (limited availability)
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (831) 438-1335
Website: http://www.georgeallensonsplumbing.com/
Customer Reviews and Sentiment:
George Allen & Sons Inc Plumbing has received mixed reviews across various platforms:
Google Reviews: 4.5 stars based on 26 reviews.
Positive feedback highlights the company’s commitment to service, quick responses, and the ability to stand behind their work. Customers have praised their professionalism and thorough problem diagnosis.
Examples of positive reviews include:
“I’ve always used George Allen… The company stands behind their work and products.” – James Duncan
“Very happy with George Allen and Sons!” – Anne Marie Todd
“Excellent work, on time, fair price.” – Dav Jens
However, several complaints mention long wait times for service and difficulties in communication, particularly regarding emergency services.
Examples of negative reviews include:
“Needed emergency service and went elsewhere.” – Mari lynn Johnson (ML)
“Prices were high… did not feel that they were interested in the job.” – Steve Mead
Review Summary:
Positive Sentiments: Commitment to customer service, quick and efficient repairs, professional technicians, good follow-up.
Negative Sentiments: Issues with emergency service availability, long wait times, and perceived high prices.
Additional Ratings:
BirdEye: 4.5 stars based on 26 reviews, indicating a similar trend of overall customer satisfaction.
Total Lead Smart Rating: 6.5
Conclusion:
George Allen & Sons Inc Plumbing demonstrates a strong commitment to quality service in Scotts Valley, CA. While many customers appreciate their professionalism and technical capabilities, potential clients should be cautious of the reported issues regarding emergency service availability and communication.
Member Since August 2024
Listing Id 382901