Plumb365

Mary Woods

3 weeks ago

Needed an appointment next day for my skirted Toilet and was helped right away for set up. Then the service was excellent, great priced and Andrew spent the time with the details. This was the 2nd time I used them and we will always use them from now on

wils73 7

a month ago

Allan was fantastic. Super efficient and clean on our tankless install. Highly recommend them.

Staci Lawrence

a month ago

Awesome experience. Fast, Affordable, Friendly, Knowledgeable.

KAY PRICE

2 months ago

I had a problem with a running toilet & was able to get an appointment the same day. Andrew came out and was prompt, friendly, and professional. This is the second time I have used Plumb365 & I have been impressed with their service both times.

Jon Bowden

2 months ago

We were out of town when our water heater started leaking. Called Plumb365, got a super competitive estimate, and set up an appointment all in about 5 minutes. Boston Dave came to our rescue the next morning. Dave is one of the nicest guys you’ll ever meet and hands down the best plumber in San Diego! He drained/uninstalled the old heater and returned it under warranty. He carefully installed the new water heater and took the time to bring everything up to code. Dave prides himself on doing quality work to last and is as honest and hardworking as anyone I’ve ever met. (My WWII vet grandpa might give him a little competition there, but you get the point.) If you need an expert plumber who will get the job done right at a very fair price, give Plumb365 a call and ask for Boston Dave. -Below images from left to right are: before, during, and completed project photos of Dave’s work.

James von Stein

2 months ago

New Hot Water Heater is something everyone dreads thinking about. I had mine replaced by Plumb365 in March 2024. The service tech were Allan and Sergio, which did an excellent job of installing and explaining how to manage and maintain the water heater. Plumb365 also fully coordinated the building inspection permit and getting it approved. I would recommend Plumb356 and have added them to my ongoing list of professionals.

Alex Smith

3 months ago

Plumb 365 does not stand behind their work and does not care about their customers. They a famous for band-aid fixes, as other reviewers mentioned, and will not attend to correct anything should the problems arise. Over the last year or so we used Plumb 365 for several different jobs and these jobs were performed either poorly or with pure professional negligence. The most recent and the most shocking experience with Plumb 365 was when we called them to check on a gas leak in the attic. The guy came with the soap bottle and tried to find a leak with the tank off. Okay. I later directed him to a possible spot with a bad plug and he confirmed that it was leaking when I turned the gas on. Charged me $350 to unscrew the plug, put some pipe dope on the thread, and screw it back. Fine. But nothing else was done. A couple of days later the gas company comes to refill the tank, puts the system under pressure, and says there is still a leak in the system. Turned out there was another leak in the same area Plumb 365 was working, which they did not care to look for and which endangered the whole house to just blow up! As a result, due to the professional negligence of Plumb 365, the gas company shut off the gas service to the whole house. But, the owner Mike could not care less about our concerns and said that the leak we called them for was fixed. Wow, not really according to the gas company! The fact that they did not check whether the system was still leaking after their “fix” did not bother him at all as well as the fact that after they completed their “work” the whole house lost the gas service. Another issue we faced with Plumb 365 earlier was when we had an underground water pipe leak outside the house. Plumb 365 technician discovered a compression fitting and just tied it up. We left the site opened and noticed that the fitting started leaking again in a couple of months. Called Plumb 365 again and the field supervisor who came said that to properly fix the leak, the fitting had to be changed to the glue connection. Called the office with our concerns and Mike again said that the leak we initially called them for was fixed and now we have to pay full price for a different type of job. Wow, okay! See the pattern here? The fact that it was not fixed properly the first time did not trouble him at all. Again, a band-aid fix from Plumb 365 and zero care about the customer. Thankfully no gas was involved at that time. Also, the third issue we encountered with them in succession was when Plumb 365 did not properly install the new gas water heater. At the end of the installation Plumb 365 technician stated that he can’t turn the heater on, because the gas pressure is too high, which left us without hot water in winter months. When the gas company came to check the system, it turned out that Plumb 365 technician did not change the natural gas flow adapter (orifice) to the propane one in the heater, which is like gas appliance handling 101. We did not have to pay the gas company for switching the orifices, and we did not call Plumb 365 with this, but I am sure the owner Mike would say that the technician did what we paid them for, that is to change the water heater, and if we want to have it working, we will have to pay for a service visit. In sum, three strikes on three different occasions and the company’s professional negligence on the most recent gas job when they endangered to blow the whole house and left us without gas service for weeks is truly unbelievable. We did have several trouble-free jobs with them before, but every time there was a problem the company just did not care about us and the issues. We will never use them again. So, if you want to avoid rolling dice with Plumb 365, if you care about your family, and want your house to have uninterrupted utility services, look elsewhere and save yourself a headache, and a house too!

Naveed Moein

3 months ago

I had the pleasure of hiring Boston Dave from Plumb365 for my plumbing needs multiple times for different projects/issues, and I can’t help but to share my exceptional experience. Boston Dave is an absolute treasure in the plumbing industry. His expertise and ability to troubleshoot complex issues are unparalleled. What sets Dave apart is not just his skillset but his inherent honesty and transparency. He doesn’t just fix your plumbing; he educates you on the problem, walking you through the process in a way that’s easy to understand. This educational approach is invaluable, making you feel involved and informed every step of the way. The quality of work is nothing short of excellent, yet what amazed me was the reasonableness of their pricing. It’s rare to find a service that offers such high quality at prices that don’t break the bank. This combination of fair pricing and superior service quality is a testament to Plumb365’s commitment to their customers. Plumb365 is worth absolutely every single penny, I never feel like I’m being taken advantage of. What truly makes Plumb365 stand out is their integrity and commitment to customer satisfaction. They operate with a level of honesty and upfront communication that is refreshing and deeply appreciated. It’s companies like Plumb365 that raise the bar for service standards, making them a gem in the community. I am beyond impressed with Boston Dave and the entire Plumb365 team. A shout out to the office staff is deserved for making it a breeze to contact the office and a breeze to schedule. They exemplify how businesses should operate, focusing on quality service, honesty, and customer education. San Diego is indeed fortunate to have such a stellar plumbing service. If you’re in need of plumbing work, look no further than Boston Dave at Plumb365. They have earned my trust and admiration for life, and I am a huge fan of their work and my loyalty has been set forever. Thank you, Plumb365, for being a beacon of excellence in the industry and for giving me the peace of mind knowing I’m always in good hands when I need your help!

Nieves Suarez

3 months ago

Jerold was our water heater installer and he was communicative, friendly, helpful, professional, and cool. We will definitely be using Plumb365 services again. Thank you. 😁 …

Stephanie Boucree

3 months ago

Wonderful experience with plumb 365 when our water heater went out! They were responsive, they were professional, GREAT and reasonable pricing versus other quotes we got. Highly recommend and service was impressive and impeccable.