SoCal Tankless Water Heaters in San Juan Capistrano, California 92675

SoCal Tankless Water Heaters

32432 Alipaz St D, San Juan Capistrano, CA 92675

3.7 (3 reviews)

Overview:
SoCal Tankless Water Heaters is a plumbing service located in San Juan Capistrano, CA. They specialize in the installation and maintenance of tankless water heaters, offering efficient solutions to their customers.

Services Provided:
– Installation of tankless water heaters
– Maintenance and repair services
– Customer consultations on tankless systems

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (949) 481-6940
Website: http://www.socaltankless.com/

Customer Reviews and Sentiment:
SoCal Tankless Water Heaters has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the professionalism, efficiency, and responsiveness of the technicians. Customers have noted prompt service and quality workmanship.

Examples of positive reviews include:
“Mike is GREAT! … professional, efficient, friendly, and informative.” – Sally Sears
“Eric … left us with a fully functional water heater in less than 30 minutes. Kudos to SoCal Tankless!” – Robert Bruch

On the downside, one review pointed out a negative experience with a rude technician, which negatively impacted overall sentiment:
“One of the techs was extremely rude … almost causing a crash.” – Omar Babovic

Review Summary:
Positive Sentiments: Professionalism, efficiency, prompt service, quality workmanship.
Negative Sentiments: Poor customer interaction and aggressive driving behavior noted in one review.

Additional Ratings:
Total Lead Smart Rating: 5.5/10

Conclusion:
SoCal Tankless Water Heaters offers efficient plumbing services with a focus on tankless water heater solutions. While many customers praise the professionalism and response times of their technicians, the company has received a low rating from a negative experience involving customer service. Potential clients might want to consider this mixed feedback when making a decision.

Member Since August 2024

Listing Id 381767

Contact Info

32432 Alipaz St D, San Juan Capistrano, CA 92675
(949) 481-6940
Lead Smart Rating :
5.5/10.0

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Listing location

32432 Alipaz St D, San Juan Capistrano, CA 92675

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Reviews

Omar Babovic

6 months ago

One of the techs was extremely rude and drove very aggressively in a parking lot almost causing a crash.

Sally Sears

2 years ago

Mike is GREAT! I called at 10:30 am, he showed up at 11:05 am the same day. I called because I had another company at my house at the time and their quote seemed high to me, but I had no frame of reference. I called and talked to Mike. After our conversation, I sent the first guy on his way. Mike showed up about half an hour later. He did great work, made suggestions for future improvements, but didn’t up-sell me at all. He replaced my unit, cleaned up the work area, and left, all within 2 hours. The final bill was the same as his estimated quote. He was professional, efficient, friendly, and informative. All in all, it was an excellent experience. Give them a call. You’ll be glad you did.

Robert Bruch

3 years ago

We experienced an issue with our Norwitz tankless water heater. The scheduling staff routed Eric (or installer technician) at the earliest possible moment. Eric arrived at the scheduled time, replaced the faulty value, double checked the system for other potential faults, and left us with a fully functional water heater in less than 30 minutes. Kudos to SoCal Tankless, and “Thank You!” to Eric… you guys are professionals we are happy to do business with!