Rooter Solutions Plumbers in San Diego, California 92123

Rooter Solutions Plumbers

9530 Chesapeake Dr Unit 501, San Diego, CA 92123

4.9 (341 reviews)

Overview:
Rooter Solutions Plumbers is a plumbing service located in San Diego, California. The company offers a range of plumbing solutions including drain cleaning, fixture repairs, and emergency plumbing services. With a solid reputation for professionalism and quality, Rooter Solutions serves both residential and commercial clients.

Services Provided:
– Drain cleaning
– Toilet repair and replacement
– Dishwasher repair
– Plumbing fixture installation
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (619) 870-6000
Website: https://www.rootersolutionssd.com/?utm_source=gbp&utm_medium=organic

Customer Reviews and Sentiment:
Rooter Solutions Plumbers has received a high rating of 4.9 stars based on 341 reviews across various platforms.

Positive feedback emphasizes the company’s excellent customer service, promptness, and the professionalism of staff members. Customers frequently mention their positive experiences with technicians like Morgan and Gil, highlighting their clear communication and efficient service.

Examples of positive reviews include:
“Gil explained everything very clearly.” – Siji Joseph
“Morgan helped to make a very difficult situation bearable.” – Marilyn Houser
“Overall just a good person doing a great job.” – JahQuiara Hinton

Negative sentiment is present in a few reviews, with some customers expressing dissatisfaction due to delays, unexpected costs, and alleged unprofessional conduct.

Examples of negative reviews include:
“DONT TRUST THESE PEOPLE!!! They told me the job would take a week at most, it took a month.” – Thomas Lesinski
“My experience is not so pleasant… no one did.” – Xiaohong Wang

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable and professional technicians, quick response times, clear communication.
Negative Sentiments: Issues with delays in service, unexpected costs, some complaints about unprofessional conduct.

Additional Ratings:
BirdEye: 4.9 stars based on 341 reviews, reflecting a high level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited with a rating of NR (No Rating). There have been a few complaints regarding service quality and customer dissatisfaction.

Total Lead Smart Rating: 7.8

Conclusion:
Rooter Solutions Plumbers appears to be a reliable choice for plumbing services in San Diego, valued for their prompt and professional service. However, potential customers should be aware of the mixed reviews regarding service delays and communication issues before making a decision.

Member Since August 2024

Listing Id 381385

Contact Info

9530 Chesapeake Dr Unit 501, San Diego, CA 92123
(619) 870-6000
Lead Smart Rating :
7.8/10.0

Get A Quote Claim

Listing location

9530 Chesapeake Dr Unit 501, San Diego, CA 92123

Get Direction

Reviews

Siji Joseph

5 days ago

On time. Great service. Gil explained everything very clearly.

Thomas Lesinski

2 weeks ago

DONT TRUST THESE POEPLE!!! They told me the job would take a week at most, it took a month. They left me and my family with no water for 2 days and no shower or toilet for 4 days. They harassed me for money before the job was done. They left sewage dirt in my backyard with my dogs for 2 weeks. Walked into my house without being invited in on 3 separate occasions. And now are threatening me because I would like their work to be inspected by another company before i give them any money.

Marilyn Houser

3 weeks ago

Morgan helped to make a very difficult situation bearable especially calm and in charge of every new challenge. He could explain each problem and helped understand. He is an asset to your company. Always pleasant and had good relation with his crew who obviously respected him. He represented your company well.

Susan Ledeboer

3 weeks ago

Morgan was great at replacing our broken toilet!!! He was very professional, kind & answered all the questions about the repair & the new toilet looks great!! Morgan was prompt with the appointment & we will use Rooter Solutions again, as we did in the past.

JahQuiara Hinton

3 weeks ago

Morgan was sent out to repair our dishwasher that was spilling water all over our counters. He was great. Showed up same day within about an hour. Did a good job and was very quick with it. He even offered to take out the trash that was under our sink. Overall just a good person doing a great job and for a great price. Thanks

sue park

3 weeks ago

They were able to respond and get a technician quickly. Pay was transparent and reasonable priced. Got the job done and they were so friendly!

Jonathan Bulatao

3 weeks ago

We called Rooter Solutions to fix our kitchen sink drain issue. Frank, our plumber, did an excellent job. He was on time, friendly, thorough, knowledgable, and cost effective. We highly recommend him.

Hien Ihde

3 weeks ago

Morgan- was an awesome service provider. Knowledgeable, professional, kind, and experienced. Helped me understand what was happening with my pipes and what needed to be done. Did not upsell me. He was very helpful and made the experience painless as I had been dealing with a clogged drain for a few days. I’ll be referring him and the company to everyone and will be using them to flush out the whole house system. Great price, great service, timely and professional.

Vince Cuccarese

4 weeks ago

Gil came out quick and was here with a smile, came in and left clean and fast. Thanks Gil! Thanks for the advice as well. Gil and his team were great and recommend.

Xiaohong Wang

4 weeks ago

I will encourage whoever considering hiring this company to check their yelp reviews too. My experience is not so pleasant. They advertise coupon for clearing drains but remember there is a good chance you end up paying a lot more and not getting the result you expected. I tried to talk to office and manager who said will call back but no one did.