Finest Rooter & Plumbing in Pasadena, California 91107

Finest Rooter & Plumbing

3330 E Foothill Blvd, Pasadena, CA 91107

3.7 (3 reviews)

Overview:
Finest Rooter & Plumbing is a plumbing service located in Pasadena, CA. The company specializes in various plumbing services, catering to residential and commercial needs with a focus on customer satisfaction.

Services Provided:
– Water heater services
– Water filtration system installation
– Water softener installation
– Sewer line cleaning and maintenance
– Troubleshooting plumbing issues

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (870) 938-3309
Website: https://finestrooterplumbing.com/

Customer Reviews and Sentiment:
Finest Rooter & Plumbing has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the company’s professionalism, knowledge, and effective communication during service. Customers have appreciated their thorough explanations and recommendations, leading to satisfaction with the services provided.

Examples of positive reviews include:
“Richard came out provided me with multiple solutions… He was very knowledgeable and professional.” – Jazmin Lopez
“They walked me through all my options… very honest and professional.” – Veronica Jimenez

However, the negative feedback indicates issues with service quality and troubleshooting. A customer expressed frustration over a service that did not fix their problem and noted an aggressive sales approach for new equipment instead of proper diagnostics.

Example of a negative review:
“I had to figure that out myself… I don’t recommend their services.” – Edward Jacob Ramos

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, effective communication, and satisfaction with plumbing solutions.
Negative Sentiments: Issues with service quality, aggressive sales tactics, lack of proper troubleshooting, and some dissatisfaction with customer service.

Additional Ratings:
BirdEye: 3.7 stars based on 3 reviews, reflecting a mix of customer satisfaction and dissatisfaction.
Better Business Bureau (BBB): No rating available.

Total Lead Smart Rating: 4.5

Conclusion:
Finest Rooter & Plumbing in Pasadena, CA, demonstrates a blend of positive customer experiences, particularly regarding professionalism and service options. However, potential customers should approach with caution due to mixed reviews and some expressed dissatisfaction regarding service efficacy and customer interactions.

Member Since August 2024

Listing Id 375813

Contact Info

3330 E Foothill Blvd, Pasadena, CA 91107
(870) 938-3309
Lead Smart Rating :
4.5/10.0

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Listing location

3330 E Foothill Blvd, Pasadena, CA 91107

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Reviews

Edward Jacob Ramos

2 months ago

These guys are not worth your time. I had them come and replace my TPR on my water heater that was working. They immediately found other things wrong with it. And for some reason shortly after their “service” my heater stopped working. And they blamed the maintenance of the previous owner. Rather than troubleshooting they jumped straight into trying to sell me on a new water heater and overpriced for their services at that. No troubleshooting, nothing. It was either and new heater or rebuild. No in between. They were nice enough to follow up with the manufacturer for warranty but it was too little too late. I don’t recommend their services. The problem ended up being and easy as reseating some wiring. I had to figure that out myself.

Jazmin Lopez

4 months ago

I got to say I was very hesitant on calling a plumber for work I needed done in my new home Called Finest Rooter and Plumbing because I needed a water filtration system and softener in my home. Richard came out provided me with multiple solutions and options on which ones he recommended for my new home.He was very knowledgeable and professional with his presentation and me and my husband feel comfortable. He followed up with me and kept me informed every step of the way with the project from A-Z. I would be calling them back for future work and will recommend them to friends and family.

Veronica Jimenez

4 months ago

I had a sewer line back up that I knew was due to roots in my system after saving enough money I had the finest plumbers come out and take care of the roots from growing into my system, they walked me threw all my options and I picked the solution that fitted my budget they are very honest and professional. Will refer them to all my family and friends ! They are truly the Finest Rooters & Plumbers in town .