PlumberDrummer in Mountain View, California 94043

PlumberDrummer

950 San Leandro St, Mountain View, CA 94043

4.6 (8 reviews)

Overview:
PlumberDrummer is a plumbing service located in Mountain View, CA. The company is known for its quality plumbing repairs and customer service, offering various plumbing solutions to both residential and community clients.

Services Provided:
– Water intake valve repairs
– Drain cleaning
– Kitchen sink repairs
– Installation of earthquake shut-off valves

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (650) 669-0419
Website: http://plumberdrummer.com/

Customer Reviews and Sentiment:
PlumberDrummer has received a solid rating of 4.6 stars based on 8 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and cost-effectiveness. Customers have praised the quick turnaround times and the transparency in pricing.

Examples of positive reviews include:
“I couldn’t be more pleased. They were professional and cleaned up afterwards.” – Jimmy Dworkin
“Absolutely wonderful, super. He was very competent and professional.” – Jonathan Golding
“Justin was very responsive… transparent so there were no questions on price.” – Shalimar Guerra

However, there is some negative feedback noting issues with post-service communication.

Examples of negative review include:
“Although the job was done properly, we didn’t like his handling of a simple problem…” – Sandy Hall

Review Summary:
Positive Sentiments: Responsive service, cost-effective solutions, professionalism, and thorough clean-up.
Negative Sentiments: Issues with post-service support and communication.

Additional Ratings:
BirdEye: 4.6 stars based on 8 reviews, indicating a favorable view from customers despite minor issues.
Total Lead Smart Rating: 7.5

Conclusion:
PlumberDrummer emerges as a reliable choice for plumbing services in Mountain View, CA, particularly noted for their responsiveness and professionalism. However, potential clients should be aware of mixed experiences regarding post-service support before making a decision.

Member Since August 2024

Listing Id 371466

Contact Info

950 San Leandro St, Mountain View, CA 94043
(650) 669-0419
Lead Smart Rating :
7.5/10.0

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Listing location

950 San Leandro St, Mountain View, CA 94043

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Reviews

Jimmy Dworkin

2 years ago

I was in need of a Plummer to fix my water intake valve to my house. I had a rooter guy come to my home to fix a slow drain and while he was leaving I had him take a look at my water intake pipes. He said he could fix it and provided me a quote that was so ridiculous I’d prefer not to mention. I decided to call another Plummer and came across the plummerdrummer. I read some of his reviews and decided to take a chance. This was Friday afternoon about 4pm. He replied back. I provided him a couple pics and he told me that he could fix it but not on the Monday. I was ok with that, and hoped for later in the week. Over the weekend, I received a text that he was able to come by after all on Monday afternoon. They came, they put in new pipes and were done within 90mins for an 8th of the cost of what was quoted from the rooter guys. I couldn’t be more pleased. They were professional and cleaned up afterwards. I will definitely be using these guys again. Thanks Plummerdrummer. Excellent job!!!!

Jonathan Golding

2 years ago

Absolutely wonderful, super. He was very competent and professional.

j r

3 years ago

They were Just in Time!

Shalimar Guerra

3 years ago

Justin was very responsive when I was looking for my kitchen sink to get repaired. He’s transparent so there were no questions on price. I highly recommend him and will use him for jobs in the future.

Sandy Hall

3 years ago

We had Justin install three earthquake shut-off valves for three homes in our community. Although the job was done properly, we didn’t like his handling of a simple problem we had with one of the valves. Instead of trying to fix the issue which could be resolved either over the phone by him giving basic instructions to the homeowner or simply stop by and reset the valve, he tried to put the blame on the valve and/or others. If you’re looking for professional plumber that keeps supporting the homeowners after the work and shows respect, look somewhere else.