Roto-Rooter Plumbing & Water Cleanup

Andres Sanchez

5 days ago

Very unprofessional, they overcharge and when they say they work with your insurance, they charge more than what your insurance covers and leave you with the bill.

Negin Azamian

a week ago

$350 for just installing a new $25 hose bibb! I do NOT recommend this company at all. Stay away from them. I had a bad experience with them. No matter how much time and effort it takes their professionals, they will charge you whatever they want. There was a water leak in our yard. The professional from Roto-Rooter Plumbing came, took a look, and told me he would charge $385 to cut the pipe, cap it, and seal it with glue (which requires waiting one hour for the glue to harden). However, he said he would first try to change the hose bibb. If that didn’t work, he would cut the pipe. He went to the store and purchased a hose bibb for $25 (according to him), and the problem was solved. Despite this, he told me he still needed to charge the full $385 !! It took him much less time and effort, but he did not reduce the amount. I spoke with his manager, and she only reduced the charge by $35. She even told me that if the professional reversed everything back to its original condition, I would need to pay even more for his spent time. The amount they charge you does not depend on the effort, time, or products they use. They charge you a fixed amount that they set.

Serina Engelhardt

7 months ago

Our plumber Jorge was professional and very personable

Chris Hansen

8 months ago

Your tech George was outstanding. Knowledgeable and perfectional.

Rob Wagner

9 months ago

We originally called Roto-Rooter to address some leaks that continued to pop up around our property that we have owned since 2014. Jorge was the first person to show up, the same day we called the company. After observing a couple of the areas that we were having trouble with, he suggested an entire replacement of the water main. Additionally, he had asked me about the location of our septic. It is embarrassing to say, but I did not realize that we were on sceptic. The major concern was the lack of septic maintenance for so many years. The next day Jorge and team began the work and over the next couple of long days, they replaced our main complete with new shutoff valve/spout combo next to the home, located and serviced our septic and modified the septic making it easy to access. Without the knowledge and work ethic that the team exhibited over those few days, my wife and I would have been in a very bad and expensive situation with the septic and our leaking water main. Great team, great experience! Cannot thank them enough.

Joseph Macdonald

9 months ago

Juan was great he told us what the problem was with the main line and he fixed a water line for us I have used roto Rooter for years they have great service and they work 7 days a week you can’t beat that 5 stars

Monica P.

9 months ago

Jorge was extremely professional and honest.

Brenden Coleman

9 months ago

Reached out at 9pm and got a prompt response. Was able to schedule for the next morning. When dispatch confirmed the serviceman was on the way he arrived on time. Job was finished quickly and professionally.

Sarah Cohen

10 months ago

This 5 star review goes to Tony for his kind demeanor and professional attitude. You could not be cooler than this guy. He arrived quickly to snake a drain, alas- to no avail, as it seems our septic tank has an issue. My only eyebrow raise is at what Roto-Rooter charges- holy moly, sky high. Obviously this is not Tony’s fault. Holy moly, though, RR- your rates are on the “both arms, both legs, and firstborn child” level- astronomical. I would absolutely recommend Tony as a plumber himself, but I unfortunately will not be paying just shy of $400 for a snaking ever again (and they won’t give you prices over the phone, either).

Payo Rojo

11 months ago

Anthony was very knowledgeable about his work that I was very pleased