JMK PLUMBING SERVICES in Lake Arrowhead, California 92352

JMK PLUMBING SERVICES

506 Pioneer Rd, Lake Arrowhead, CA 92352

4 (5 reviews)

Overview:
JMK Plumbing Services is a plumbing company located in Lake Arrowhead, CA, offering a variety of plumbing services including repiping, water heater installations, and leak repairs.

Services Provided:
– Repiping
– Water heater installation
– Leak detection and repair
– Hose bib installations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (909) 379-9245

Customer Reviews and Sentiment:
JMK Plumbing Services has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 5 reviews.

Positive feedback highlights the company’s prompt service and ability to complete jobs timely. Customers appreciate the thoroughness of the work and the willingness to follow up on installations.

Examples of positive reviews include:
“JMK plumbing completed a repipe at my residence… Job was done on time and according to plan.” – Chris Skinner
“Jonathan came out on short notice on a Sunday and fixed a leak…” – Minerva Mullick

However, there are significant complaints regarding responsiveness and issues with completed work.

One major complaint noted that after the job was done, the customer’s water heater began leaking and the contractor was difficult to reach, leading to extensive dissatisfaction.

Review Summary:
Positive Sentiments: Timely completion of work, effective service, and good follow-up.
Negative Sentiments: Poor communication, lack of responsiveness to complaints, and issues with work quality.

Additional Ratings:
BirdEye: 4.0 stars based on 5 reviews, reflecting a similar trend of customer satisfaction alongside some complaints.
Better Business Bureau (BBB): No accreditation and a rating of NR (No Rating) with unresolved complaints noted in customer feedback.
Total Lead Smart Rating: 5.5

Conclusion:
JMK Plumbing Services offers a range of plumbing solutions in Lake Arrowhead, CA, and is recognized for its timely services and professionalism. However, potential customers should be cautious given the concerns around communication and unresolved issues reported in some reviews.

Member Since August 2024

Listing Id 364230

Contact Info

506 Pioneer Rd, Lake Arrowhead, CA 92352
(909) 379-9245
Lead Smart Rating :
5.5/10.0

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Listing location

506 Pioneer Rd, Lake Arrowhead, CA 92352

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Reviews

Randall Glover

3 months ago

The plumbing Co no longer is located there. This is my home since 2017….don’t bother.

Chris Skinner

4 years ago

JMK plumbing completed a repipe at my residence in the Villas. Located meter, arranged for Dig Alert to mark lines on pavement, dug and installed a new water service from street to house, installed a stop and waste valve, and re-piped entire house using pex piping. Job was done on time and according to plan. Jonathan came back at a later date to check on the work to make sure everything was in working order and installed two hose bibs for free! Great service.

craig couense

4 years ago

Shortly after work was completed water heater was leaking (slow drip i could not see) and leaking water out the back of the relieve valve onto the deck. Plus, I told him he put the water spicket in the basement over a power plug and needed to be moved because it was dangerous and can’t be used. He took weeks to come out and fix the upper water line which was a loose bent connection. He told me to keep an eye on the leaking out of the back of the water heater and to let him know if it keeps leaking. It continued to leak intermittently out the back, and I complained for months for him to fix it. during that time the garbage disposal fell apart and he never answered his phone, so I replaced it myself and discovered all the connections were loose. Then I complained about another (slow dripping sound but couldn’t see it) leak from the top of the water heater and uneven water pressure. Weeks later he finally answered his text and came out and tightened not only the same water line. but the other line as well was leaking. After tightening the water lines, he said that he was going to warrantee the water heater. That he had to send the tag number to his supplier and get the paperwork done, and when he replaces the water heater he will also replace both lines on the top as well as move the water line in the basement all at the same time. Since that time, Me and my son have been calling texting with no response from him. When we text him it shows read on our iPhone but he never responds. Still we have yet to get a response from him. meanwhile water is ruining my deck. I have water stainless and damage at the bottom of the water heater from him not coming out promptly to fix the problem.

Minerva Mullick

7 years ago

Jonathan came out on short notice on a Sunday and fixed a leak in a water heater line. Very happy.