Olivero Plumbing Co Inc in El Cerrito, California 94530

Olivero Plumbing Co Inc

11360 San Pablo Ave, El Cerrito, CA 94530

4.2 (34 reviews)

Overview:
Olivero Plumbing Co Inc is a plumbing service located in El Cerrito, CA. They offer a wide range of plumbing services, catering to both residential and commercial clients with a focus on reliability and professional service.

Services Provided:
Plumbing, water heater installation and repair, drain repairs, emergency plumbing services, general plumbing maintenance.

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (510) 233-3511
Website: https://www.oliveroplumbinginc.com/

Customer Reviews and Sentiment:
Olivero Plumbing Co Inc holds a rating of 4.2 stars based on 34 reviews across various platforms.

Positive feedback emphasizes their quick response times, professionalism, and effective plumbing solutions. Customers frequently praise their reliable service and strong workmanship.

Examples of positive reviews include:
“I am very pleased with the service from Olivero’s. Our plumber, Kyle, was polite and professional. Highly recommend.” – Jeffery Spellman
“Reliable, professional, don’t require management, can figure it out on their own, they do great work.” – Sean Kelly
“Wonderful job installing a new tankless water heater. Very professional.” – Larry Cohea

On the flip side, there are negative remarks regarding customer service, particularly one incident where a customer felt dismissed and encountered communication issues.

Negative review example:
“Beyond rude customer service from a recommended service provider in the area.” – Patricia Sabado

Review Summary:
Positive Sentiments: Quick response, professional demeanor, reliability, quality work.
Negative Sentiments: Customer service failures, issues with appointment scheduling and communication.

Additional Ratings:
BirdEye: 4.2 stars based on 34 reviews, showing a similar trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating), with no complaints recorded in the last three years.
Total Lead Smart Rating: 7.5

Conclusion:
Olivero Plumbing Co Inc appears to be a dependable choice for plumbing services in El Cerrito, CA, known for their prompt and professional service. However, potential customers should consider the mixed reviews, particularly regarding customer service experiences, before making a decision.

Member Since August 2024

Listing Id 353605

Contact Info

11360 San Pablo Ave, El Cerrito, CA 94530
(510) 233-3511
Lead Smart Rating :
7.5/10.0

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11360 San Pablo Ave, El Cerrito, CA 94530

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Reviews

Patricia Sabado

3 months ago

Over the phone, the person who answered said a new water heater would be needed if there’s a leak and scheduled two weeks out after the phone cut off … actually a hard hang up while I described the PGE recommendation for a repair not replacement for a drain valve leak. Update: OP scheduled two weeks out before I clarified the recommendation from PGE. After another company replaced a part and provided maintenance, I called OP to cancel the “scheduled” appointment and you said there was nothing scheduled. Pretty clear you didn’t want my business if was just a repair. When a replacement is needed, I will not return to OP. Beyond rude customer service from a recommended service provider in the area.

Jeffery Spellman

a year ago

I am very pleased with the service from Olivero’s. We had a plumbing catastrophe and they were out the next morning to provide quick aid. Our plumber, Kyle, was polite and professional. Highly recommend.

Amanda Prufer

a year ago

Reliable, reasonable, honest and do great work.

Karenk Cage

a year ago

Always nice and friendly

Dan Leaverton

a year ago

Olivero Plumbing figured out the complicated problem and solved it after three other plumbers either declined to do the job or over bid because they could not figure out what to do. It was easy to schedule the appointment, they were on time, repaired it as proposed. 5 stars for the effort.

Sean Kelly

a year ago

Reliable, professional, don’t require management, can figure it out on their own, they do great work.

Larry Cohea

2 years ago

Wonderful job installing a new tankless water heater. Very professional.

Rachel Figueroa Mullane

2 years ago

We’ve used Olivero Plumbing for their services since 1980!

Fred Dycus

3 years ago

I don’t know about the rest of the guys, but Vince is the Bomb! Quality work every time!

George Guruwaya

3 years ago

Expert/Professional service, removed, replaced & re-piped a 100 gallon commercial water heater in less than 24 hrs. from initial service call.

Olivero Plumbing Co Inc