Downey Plumbing Heating & Air Conditioning in Downey, California 90241

Downey Plumbing Heating & Air Conditioning

11829 Downey Ave, Downey, CA 90241

4.6 (199 reviews)

Overview:
Downey Plumbing Heating & Air Conditioning is a well-established plumbing service provider located in Downey, CA. With a strong focus on quality and customer satisfaction, the company offers a range of plumbing and heating services to both residential and commercial clients.

Services Provided:
– Plumbing repairs
– Gas line repairs and replacements
– Central heating diagnostics and repairs
– Water main leak services
– Clogged toilet and drain solutions

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (562) 352-0614
Website: https://www.downeyplumbing.com/

Customer Reviews and Sentiment:
Downey Plumbing Heating & Air Conditioning has received a mix of reviews, highlighting a generally positive sentiment overall:

Google Reviews: 4.6 stars based on 199 reviews.

Positive feedback often points to the professionalism, thoroughness, and efficiency of the technicians.

Examples of positive reviews include:
“Very knowledgeable and reassuring about all of his work.” – Teresa Norden
“Best plumber in town!” – Kevin McRoberts
“Rodrigo was very professional, kind and informative.” – JR Sanders

Negative sentiments primarily revolve around pricing concerns and perceived poor customer service experiences.

Examples of negative reviews include:
“The quote was more expensive than I thought.” – Jose Hernandez
“They charged $150 for a diagnostic fee and did not perform such.” – Melodi
“This company has been addressed to the Contractor State License Board.” – Carrie Cruz

Review Summary:
Positive Sentiments: Professionalism, thoroughness, efficiency, knowledge, and good customer interactions.
Negative Sentiments: Discrepancies in pricing, issues with customer service, and complaints of scams.

Additional Ratings:
Total Lead Smart Rating: 7.2

This rating reflects an overall high level of customer satisfaction, coupled with a significant number of reviews. However, the complaints about pricing and customer service experiences suggest some areas for improvement that may deter potential customers.

Conclusion:
Downey Plumbing Heating & Air Conditioning stands out as a reliable provider of plumbing and heating services in Downey, CA, recognized for their professionalism and quick service. However, potential clients should be cautious of some reported negative experiences related to pricing and customer support.

Member Since August 2024

Listing Id 352926

Contact Info

11829 Downey Ave, Downey, CA 90241
(562) 352-0614
Lead Smart Rating :
7.2/10.0

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11829 Downey Ave, Downey, CA 90241

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Reviews

Charlie Dashti

11 hours ago

The technician was great!

Teresa Norden

a day ago

Our technician, Carlos was very thorough, thoughtful and friendly he took care of our problem and left everything clean. He was very knowledgeable and reassuring about all of his work. We were very pleased.

W Higa

3 days ago

Juan did a great job diagnosing issue with the central heater and getting the part as quickly as possible. He replaced the new fan and got the air running in a very short time. He also checked all the vents to make sure the air was cooling and flowing. Very professional and nice person. Would use your company again.

Stacie Tavera

4 days ago

Downey plumbing assessed the issue and replaced our gas line the next day. The service was done expertly and efficiently all completed in under 48 hours. I would highly recommend Downey Plumbing and heating.

Ricardo Barriga

5 days ago

I had a problem with my hot water line below my house, the plumber Rodrigo Downey Plumbing Heating & Air Conditioning, came and found the problem and fixed it. He was very professional and did the job perfectly.. 100 recommended

Jose Hernandez

6 days ago

Call the guys at Downey plumbing and heating. They were at the place on time. The technicians gave me the quote for $495.00 for leak test the gas line so we moved forward. After the pressure leak test was done he call me back and gave an estimate for $4621. To replace the leaking gas line. The quote was more expensive than I thought. Call 2nd plumber gave his estimate $2600 this is more reasonable. I hired the 2nd plumper and he asked me did anyone had done any work? I said yes, for what for pressure gas line. He told me that no one has been underneath the house and no one has open any gas line to done pressure test. So I call Downey plumbing to find out what happen. And one of the ladies answered the phone. I was trying to explain and clarify the work the was done. This lady was very offensive not letting me explain Letting me know her technicians are experiences plumbers and they know what they are doing. I asked her to please let me speak with her manager/owner she put me on hold for 5 minutes and told me we will call back today. 3 days have passed and no one has call me back. I do not recommend Downey pluming and heating for any services.

Kevin McRoberts

a week ago

Best plumber in town! Miguel and Steven crushed my water main leak in record time. Highly recommend!

JR Sanders

a week ago

Rodrigo was very professional, kind and informative about the situation with my clogged toilet. He got done with his work in about 30 minutes and made sure he testes the toilet and shower clogs before leaving to assure that the issue was gone. I would highly recommend Downey Plumbing Heating & Air Conditioning to anyone!

melodi

a week ago

These people are thieves and the company is a scam. They charged $150 for a diagnostic fee and did not perform such. The plumber literally called tech support and had me purchase parts that did not work. They then wanted to charge another $150 to come out again to run another diagnostic from the previous one they had done a day ago . Do not do business with these people. They are thieves !!

Carrie Cruz

a week ago

This company has been addressed to the Contractor State License Board. There was a senior charged $1400 for a deposit leaving the customer with no work done. Violating contract law. A deposit needs to be $1000 or 10 % whichever is LESS! Senior SCAMMER !!