Ace Pelizon Plumbing

Julie Visconti

6 hours ago

I have rentals and I wouldn’t use anybody else.

Roy Meade

13 hours ago

The technician was knowledgeable discovered the problem with the tankless hot water heater and his advice to fix was sincere.

Timothy Jack

3 days ago

Beware of Ace Pelizon Plumbing. I would avoid Ace Pelizon Plumbing at all costs. They should not be a certified technician on Rheem’s website. They may be nice individuals, but they lack the experience to truly troubleshoot a water heater issue. I had a water heater issue where the pilot kept going out. I explained all the issues and all the tests I had performed myself. They sent Albert out to do a diagnostic which had a cost of $79. Albert’s diagnostic consisted of lighting the pilot, watching it go out and seeing water at the base of the heater. That’s it. Everything I told them prior to them coming. He then gave me two options. To replace the gas valve for $850 or the entire water heater for $3,000 or $3,600 (depending on the warranty). There was no check to see if the thermopile or assembly was bad with a multimeter to rule that out or any other tests. Because that was overpriced with not enough proof of the issue, I declined the service but still had to pay $79 for a diagnosis lacking any real tests for failure. It was a waste of my time and they pocketed $79 for a lazy job. I called a second plumber the same day and he tested the thermopile with a multimeter, the gas valve, and realized the pilot going out was a result a water leak at the drain valve allowing water to pool at the bottom not allowing air into the system which is why the system kept shutting off. Not the gas valve or the entire unit going bad. He drained the water heater, resealed the drain valve with a copper fitting, cleared the water pooled at the bottom and started the unit up same day. I paid under $300. Ace Pelizon will rip you off if you let them. I asked for a $79 refund due to the lacking diagnosis to avoid this review and I never received a call which is why I had to submit this review. They are not worth your time. Only use them if you are ready to spend $$$$ for unnecessary services.

Lisa Directo Davis

5 days ago

We had two bathroom sinks that were repaired the same day as our quote and Alan did both jobs so methodically and very graciously. His customer service was excellent: he was very patient with all of our questions, explaining what he was doing with the repairs, and took extra care to clean up after he was finished. We really appreciated his professionalism and for making sure that we were satisfied with both jobs. Thanks Ace & Alan! You should hire more people like Alan who care about doing a job well but also graciously!

Eva Black

2 weeks ago

Mr. Salas was very friendly and efficient. Was able to resolve my flushing malfunction without having to replace my toilet ! Mr. Salas stated I’ll have plenty of flushes without any problems however advised me to replace my toilet since it’s an older model. Thank you Mr. Salas for your excellent service ! I am one very happy and satisfied customer !!!! 😊

Sr. Elizabeth Brown

2 weeks ago

You provided a quick response to our water leak which was very much appreciated and it allowed for the work to be completed in a reasonable amount of time.

Robert Andrade

3 weeks ago

Tech rep was very informative and responsive. We reviewed all completed work, photos doc. etc. would recommend service

Kimmyjo

a month ago

The technician showed up on time on his day off. Which was very nice! He greeted us by introducing himself and had a very nice smile on his face. He listened patiently while we told him all of our issues. He took a look at things and came back and wrote up a couple different options which he went over with us and he explained them in detail. He assured us it would all work out and we would be very satisfied with the results. We decided to take one of the plans and they start work Monday! I can’t wait for everything to be new again. Thank you guys for everything you’ve done so far.

al contarino

a month ago

Albert was our tech and did a great job .

robert Sheehan

a month ago

Pleasant technicians, in uniform, confident and competent. Made an initial assessment of my problem – may not be slab leak as I suspected, rather a leak from the yard irrigation system in close proximity. I appreciate their honesty.