H&M Plumbing

Overview:
H&M Plumbing is a reputable plumbing service provider located in Citrus Heights, CA. With a strong focus on customer satisfaction, they offer a range of plumbing solutions to both residential and commercial clients.

Services Provided:
– Leak repairs
– Faucet installations
– Drainage repairs
– Emergency plumbing services
– Tankless water heater diagnostics and installation

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (916) 622-5994
Website: http://hmplumbinginc.com/

Customer Reviews and Sentiment:
H&M Plumbing has been reviewed positively on various platforms, maintaining an average rating of 4.6 stars based on 68 reviews.

Positive feedback emphasizes the company’s professionalism, promptness, and quality of service. Customers appreciate the clear communication and their ability to resolve plumbing issues efficiently.

Examples of positive reviews include:
“Extremely prompt and very professional Service” – Dave Allmuth
“Mike did a great job… I didn’t feel like I was being rushed” – Michelle Etter
“John is very prompt, reliable and professional” – Sunita Kapoor

However, there are some negative sentiments, particularly regarding communication failures and issues with follow-up on repairs.

Examples of negative reviews include:
“They no show for appointments for two times… Charged another $150 to epoxy it” – Zhenyu Zhu
“Did not communicate that he was going to be late” – Douglas Suggs

Review Summary:
Positive Sentiments: Prompt and professional service, clear communication, reliable and high-quality repairs.
Negative Sentiments: Issues with appointment reliability and communication about delays and additional charges.

Additional Ratings:
Google Reviews: 4.6 stars based on 68 reviews.
BirdEye: Not available.
Better Business Bureau (BBB): Not accredited with a profile but no significant complaints reported.

Total Lead Smart Rating: 8.3

Conclusion:
H&M Plumbing stands out as a reliable plumbing service in Citrus Heights, CA, known for its commitment to customer satisfaction and quality workmanship. Customers can expect prompt service and effective solutions, but they should be mindful of occasional communication issues and appointment reliability when seeking their assistance.