Overview:
Straightline Plumbing is a family-owned plumbing service located in Chula Vista, CA. The company is dedicated to providing reliable and prompt plumbing solutions, offering a range of services to both residential and commercial clients.
Services Provided:
– Sewer backup repair
– Hot water heater replacement
– Pressure regulator swaps
– Toilet installation and repair
– General plumbing repairs
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (619) 268-1698
Website: http://www.straightlinesd.com/
Customer Reviews and Sentiment:
Straightline Plumbing has received predominantly positive reviews, with a 4.8-star rating based on 27 reviews.
Positive feedback highlights the company’s responsiveness, professionalism, and quality of service. Customers appreciate their quick turnaround times, reliability, and courteous interactions.
Examples of positive reviews include:
“Great service when you need it! They don’t keep you waiting!” – A A
“They fixed the issue and we’re way more professional than the other companies.” – Tony Jauregui
“Straightline Plumbing is my go-to plumbing company; they quickly replaced leaking hot water heater.” – Zachary Svelling
However, there is one notable complaint regarding poor follow-through and customer service:
“Terrible follow through, poor job arrival timing, 3rd appointment failure.” – Mark Callahan
Review Summary:
Positive Sentiments: Quick response times, professionalism, reliable service, and courteous staff.
Negative Sentiments: Issues with customer follow-through and appointment reliability.
Additional Ratings:
Google Reviews: 4.8 stars based on 27 reviews.
Total Lead Smart Rating: 8.3/10
Conclusion:
Straightline Plumbing appears to be a highly reliable choice for plumbing services in Chula Vista, CA, known for their quick service and customer satisfaction. However, potential clients should take note of the solitary complaint regarding follow-through to ensure their expectations align with the company’s operations.
Member Since August 2024
Listing Id 348985