Colepepper Plumbing Carlsbad in Carlsbad, California 92008

Colepepper Plumbing Carlsbad

5835 Avenida Encinas #127, Carlsbad, CA 92008

4.1 (7 reviews)

Overview:
Colepepper Plumbing is a plumbing service located in Carlsbad, California. The company offers a range of plumbing solutions including repairs and maintenance for residential plumbing issues.

Services Provided:
– Plumbing repairs
– Water line installations
– General plumbing maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (619) 838-1322
Website: http://www.colepepperplumbing.com/

Customer Reviews and Sentiment:
Colepepper Plumbing has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 7 reviews.

Positive feedback highlights the company’s prompt service, knowledgeable staff, and professionalism. Customers have appreciated the courteous nature of technicians and their efficiency in resolving plumbing issues.

Examples of positive reviews include:
“Ryan did a great job, very knowledgeable and helpful!” – Patrick Espinosa
“Chris from Colepepper Plumbing came out the same day I called… I highly recommend using them.” – Brock Harris
“They left me better than they found me with their expertise, knowledge, valued advice and trusted results.” – SpiritVink

The complaint mentioned concerns over high pricing estimates contrasted with the simplicity of the work needed.

Review Summary:
Positive Sentiments: Efficient service, knowledgeable technicians, courteous staff, and satisfaction with repairs.
Negative Sentiments: High pricing concerns and mixed results with solutions provided.

Additional Ratings:
BirdEye: 4.1 stars based on 7 reviews showcasing similar trends of customer satisfaction along with noted pricing issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints related to pricing disputes.
Total Lead Smart Rating: 5.5

Conclusion:
Colepepper Plumbing in Carlsbad, CA, is generally regarded as a reliable plumbing service, known for their knowledgeable technicians and prompt service. However, potential customers should be aware of mixed reviews regarding pricing and past service outcomes before making a decision.

Member Since August 2024

Listing Id 347449

Contact Info

5835 Avenida Encinas #127, Carlsbad, CA 92008
(619) 838-1322
Lead Smart Rating :
5.5/10.0

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5835 Avenida Encinas #127, Carlsbad, CA 92008

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Reviews

Patrick Espinosa

6 months ago

Ryan did a great job, very knowledgeable and helpful!

Brock Harris

6 months ago

Chris from Colepepper Plumbing came out the same day I called and was happy to not only do the work right then but also match a quote from a previous estimate. I highly recommend using them.

SpiritVink

10 months ago

Billy headed the team that came out to assess the issue/problem with the water Spicket on the outside of my house. He provided an estimate and proceeded to complete the repair process which took less than an hour. His knowledge and expertise were evident throughout the process as he knew exactly what to do and simply did it. Not only was he kind and courteous, but he showed an incredible amount of professionalism and patience throughout this process as he was dodging our 45 pound Salcada the entire time. I am a repeat customer with Colepepper Plumbing. This was my second experience with them as I am always grateful to have good people leading a team that comes to my property. They left me better than they found me with their expertise, knowledge, valued advice and trusted results. Thank you Billy and team!!

John Hicks

2 years ago

They are a rip off. We had a PVC water line hooked up to a hose bib that broke and they originally estimated $900+ to fix it. This is a job that any landscaper could have done for $50 — some PVC, glue, and new hose bib. We were under duress because we had company coming over and when I called BS on the $900 price they came “down” to $600. Don’t trust this company.

Sharon Fly

2 years ago

They were very polite and left no mess behind.

Thomas J Corelis

4 years ago

“Tell the gang we’re coming, it’s Colepepper Plumbing!” Their radio ads are memorable so they were the 1st plumber I called when both of my kitchen sinks were not draining. I had already tried to fix it myself and failed. The technician was on time, professional and courteous and tried to remedy the clog by using a power snake through both sinks, but to no avail. There is a ‘clean out’ pipe outside that enables you to access the pipes from a better angle. I had been trying to open it but since it had never been open the 15 years I have been here and who knows how long before (house built 1970), it was hopelessly stuck. He also tried to open it and also failed. So no charge for the visit although he spent about an hour working on it! As it turns out, I borrowed a 3 foot length of pipe and a few huge wrenches from a friend. After a few days of propane torch heat, expletives from my mouth and much effort I was finally able to get it open to snake it myself. So, 3 stars for being disappointed in them not being able to open it up. Will I call them again for future needs? Not sure at this time. But I still like their radio ads!