Elite Plumbing

Overview:
Elite Plumbing is a plumbing service located in Brentwood, CA. The company offers a variety of plumbing services, primarily focusing on residential plumbing needs.

Services Provided:
– Leak repairs
– Installation of tankless water heaters
– Water softener systems
– Reverse osmosis systems

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Saturday 9 AM to 3 PM
Closed on Sundays.

Contact Information:
Phone: (925) 765-2536
Website: https://www.eliteplumbinginc.com/

Customer Reviews and Sentiment:
Elite Plumbing has received mixed reviews across various platforms:

Google Reviews: 3.2 stars based on 6 reviews.

Positive feedback, although limited, highlights the expertise and customer service of one team member:
“His knowledge and expertise put me at ease.” – Tami Matthews

However, the majority of the reviews reflect negative sentiments related to service quality and customer support:
“I question the quality of their work.” – Kurt Turner
“Horrible customer service.” – Dawit Dikran
“After two voicemails and 6 phone calls trying to reach him, I have given up.” – Jason Petros

Review Summary:
Positive Sentiments: Expertise in plumbing and helpful customer interactions from specific team members.
Negative Sentiments: Poor customer service experiences, unresolved plumbing issues, and negative impressions of service reliability.

Additional Ratings:
BirdEye: 3.2 stars based on 6 reviews, consistent with the overall feedback highlighting service shortcomings.
Total Lead Smart Rating: 4.0

Conclusion:
Elite Plumbing has provided satisfactory service to a few customers in Brentwood, CA, particularly praised for specific team members’ expertise. However, persistent complaints about poor customer service and reliability raise concerns for potential clients seeking plumbing solutions.