Pro Hot Water & Plumbing Service in Auburn-CA, California 95602

Pro Hot Water & Plumbing Service

4163 Richardson Dr, Auburn, CA 95602

4.9 (131 reviews)

Overview:
Pro Hot Water & Plumbing Service is a reputable plumbing company located in Auburn, CA, specializing in hot water heater installations and plumbing repairs. The company is widely recognized for its prompt and professional service, making it a preferred choice for local residents.

Services Provided:
– Hot water heater installation
– Plumbing repairs
– Troubleshooting and maintenance
– Installation of plumbing fixtures

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (530) 718-1700
Website: https://prohotwaterservice.com/

Customer Reviews and Sentiment:
Pro Hot Water & Plumbing Service has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 131 reviews.

Positive feedback highlights the company’s responsiveness, quality of service, and professionalism. Customers have praised the owner, Mark, for going above and beyond to meet their plumbing needs promptly.

Examples of positive reviews include:
“Prompt and honest service. Quality installation.” – Lou Duzac
“I wanted to commend the owner of this business for going above and beyond.” – David Zatuchni
“Mark came to my rescue quickly when my hot water heater bit the dust.” – Jo West

However, there is one negative review that mentions a lack of familiarity with new technology and unnecessary work.
“I don’t plan on using again… He was just not familiar with the new technology.” – Ann Branco

Review Summary:
Positive Sentiments: Prompt service, quality installations, professional and knowledgeable staff, excellent troubleshooting.
Negative Sentiments: Instances of unnecessary work and poor familiarity with new systems as noted in one review.

Additional Ratings:
BirdEye: 4.9 stars based on 131 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business is not accredited, with a rating of NR (No Rating). There has been no record of complaints filed against the company.
Total Lead Smart Rating: 9.4

Conclusion:
Pro Hot Water & Plumbing Service stands out as a highly reliable choice for plumbing services in Auburn, CA. The company is well-regarded for its responsiveness, quality workmanship, and expertise in hot water systems. However, potential clients may want to be mindful of the isolated negative feedback regarding unnecessary work before making a decision.

Member Since August 2024

Listing Id 342947

Contact Info

4163 Richardson Dr, Auburn, CA 95602
(530) 718-1700
Lead Smart Rating :
9.4/10.0

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Listing location

4163 Richardson Dr, Auburn, CA 95602

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Reviews

Lou Duzac

a week ago

Prompt and honest service. Quality installation. Moderate price. Mark answers the phone and provides a verbal quote immediately. No problem recommending Pro Hot Water.

Bruce Stuebing

a month ago

Professional and very knowledgeable.

Ann Branco

4 months ago

I don’t plan on using again – CSLB # 453616 – He did work installing shut off valves toilet and under sinks when not necessary – he was just not familiar with the new technology – the shut off valves were already there. We were advised of this by another plumber who showed up to finish our repair work. Mark Plummer – You don’t recognize the “customer name” because I am using an AKA.

David Zatuchni

7 months ago

I wanted to commend the owner of this business for going above and beyond. I live out of state on the east coast. At the time my elderly mother with dementia was living in Auburn with the help of an aide. Last March her water heater died and I was frantically making calls from EST trying to get it replaced. Not only did the owner of this business do so on short notice, he replaced my mom’s water heater while he was still on the mend from an illness. The work, timeliness and price were all excellent. A big thank you to Pro Hot Water for doing my family a real solid.

Jo West

8 months ago

Mark came to my rescue quickly when my hot water heater bit the dust. I had visions of waiting for a much longer time before getting a new one, but Pro Hot Water Service came through! They had the new one in and working in about one hour – I was expecting that it would be a 2 to 4 hour job. Nice work Pro Hot Water Service!

Leslie Warren

8 months ago

I connected with Mark through the Navian Water Heater Manufacturer. He arrive soon after my call for help with ‘a no hot water’ problem. Our 25 year old home’s water heating system had be adapted and modified for solar hot water and is a hydronic system. Mark untangled a web of pipes, valves and tubes – simplified my system which had been operating incorrectly for a decade. He increased my water pressure and did a thorough service of my Navian. Having him here and learning his processes along the way, was a pleasure and the outcome is A+.

John Pruitt

10 months ago

Mark came to my house and replaced the angle stops throughout it from the old ones that were there since the 80s to nice new quarter turn models. He was on time, had a great price, and was very easy to work with and understand. I highly recommend him to anyone with a plumbing related challenge.

Vinny DiNicola

a year ago

Mark is a real professional. Did some skilled troubleshooting and diagnosed the problem accurately. Offered options to correct the problem with cost in mind and various price-points. I’m happy with my selection and his work. He is the pro we will go to and depend on in the future. No shopping around.

Adam Peterson

a year ago

We woke up with a flooded garage thanks to our old water heater, and thanks to Mark we had running hot water by dinnertime. In addition to his responsiveness, he was professional, straightforward, and fair. Highly recommend.

Denise Wood

a year ago

Maintenance on hot water heater this company installed 6 years ago. Very friendly and competent. Explained how we could do the maintenance ourselves in the future. Would definitely recommend them to anyone looking for a plumber.