Drain Doctors and Plumbers in Antioch, California 94509

Drain Doctors and Plumbers

909 Almond St, Antioch, CA 94509

3.8 (5 reviews)

Overview:
Drain Doctors and Plumbers is a plumbing service located in Antioch, CA, providing a range of plumbing solutions with an emphasis on customer service.

Services Provided:
Plumbing repairs, drain cleaning, installation, and general plumbing consultations.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (925) 778-8448

Customer Reviews and Sentiment:
Drain Doctors and Plumbers has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 5 reviews.

Positive feedback praises the company’s quick response, friendly service, and effective problem-solving abilities. Some customers highlighted the professional demeanor and reliability of the plumber, Mike.

Examples of positive reviews include:
“Drain Doctors and Plumbers is the best. Mike is very friendly… Very professional, and fast.” – Jean Angel Hodson
“I have used him more than 10 times and never had a problem.” – Brian Walker

Conversely, the negative reviews indicate issues related to damage to personal property during service and inadequate care taken while working in customers’ homes.

An example of a negative review states:
“Excellent knowledge on plumbing but lacks carefulness to personal property… I would never ever use him again.” – Christine T

Review Summary:
Positive Sentiments: Friendly and professional service, quick response times, effective repair work.
Negative Sentiments: Carelessness with personal property, incidents of damage during service, and poor customer communication.

Additional Ratings:
BirdEye: 3.8 stars based on 5 reviews, showing a similar trend of mixed customer satisfaction.
Total Lead Smart Rating: 4.5

Conclusion:
Drain Doctors and Plumbers in Antioch, CA, is a service that provides efficient plumbing solutions, noted for its friendly staff and quick response times. However, potential clients should be cautious of reported incidents of carelessness and property damage as highlighted in customer reviews.

Member Since August 2024

Listing Id 342174

Contact Info

909 Almond St, Antioch, CA 94509
(925) 778-8448
Lead Smart Rating :
4.5/10.0

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909 Almond St, Antioch, CA 94509

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Reviews

JEAN ANGEL HODSON

10 months ago

Drain Doctors and Plumbers is the best. Mike is very friendly, nice guy. He knows exactly how to find the problem and fix it. He came out to my house, saved me money on parts, and before I knew it my drain was fixed. Very professional, and fast. There the only plumbers we call for great friendly service. I would recommend Drain Doctors and Plumbers.

Christine T

2 years ago

Excellent knowledge on pluming but lacks carefulness to personal property. I had my tub refinished two weeks ago. When he arrived I had blankets and towels protecting my new tub. I came in and saw that he removed them. I asked he put it back and he put one towel back then dropped a piece of pipe that bounced. I cringed. Then he tried to replace my drain rim and we heard lots of noise to find a huge scrape. He blamed the previous person working in my bathroom but I have multiple witnesses that it was not that way plus dated pictures, I appreciated that he he came out right away but would never ever use him again. I’m stuck with the repair cost of my tub. He told me I should have done the pluming work first as if I should expect destruction when a Plumber comes. Report to BBB next. Update tub gouge so bad tub person could not fully repair. Reporting contractor license.

Brian Walker

4 years ago

I call Saturday afternoon 4:30 to fix the plug drain Mike went out immediately as he always does with my rentals, I have used him more then 10 times and never had a problem.

Bo T

5 years ago

It’s ok. Nothing special. I probably won’t return.