Pinner Plumbing & Heating Inc in Magnolia, Arkansas 71753

Pinner Plumbing & Heating Inc

900 Spruce, Magnolia, AR 71753

4.1 (12 reviews)

Overview:
Pinner Plumbing & Heating Inc is a plumbing service provider located in Magnolia, Arkansas. The company is known for offering reliable plumbing services, including water heater repairs and general plumbing tasks, with a reputation built over years of service.

Services Provided:
– Plumbing repairs
– Water heater installation and repair
– General plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (870) 234-1667
Website: Not Available

Customer Reviews and Sentiment:
Pinner Plumbing & Heating Inc has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 12 reviews.

Positive feedback highlights the company’s dependency, professionalism, and prompt service. Customers have appreciated their reliability and quality of work.

Examples of positive reviews include:
“Prompt and professional as always” – Chad Thompson
“5 star very dependable & completes the task…” – Rose Biley
“Simply the best and most conscientious!” – Amy Staten McNeil

However, some complaints note issues with communication and service delays.

An example of a negative review:
“They didn’t even try to fix it! Now he has trouble with mice coming in.” – Barbara Ranse Hammonds

Review Summary:
Positive Sentiments: Dependable service, professional behavior, quality work.
Negative Sentiments: Issues with communication, service delays, and unsatisfactory follow-ups.

Additional Ratings:
BirdEye: 4.1 stars based on 12 reviews, reflecting a similar trend of customer satisfaction with certain complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint regarding unresolved service issues.
Total Lead Smart Rating: 6.5

Conclusion:
Pinner Plumbing & Heating Inc appears to be a trustworthy choice for plumbing services in Magnolia, AR, especially appreciated for their quality and reliability. However, potential customers should exercise caution due to the reported communication issues and mixed sentiments reflected in some reviews.

Member Since August 2024

Listing Id 367802

Contact Info

900 Spruce, Magnolia, AR 71753
(870) 234-1667
Lead Smart Rating :
6.5/10.0

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Listing location

900 Spruce, Magnolia, AR 71753

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Reviews

Marjorie Doss

2 years ago

To high on there prices.

Chad Thompson

2 years ago

Prompt and professional as always

Barbara Ranse Hammonds

3 years ago

My son called & had an appointment for them to come fix his hot water heater. He was working so we went & waited. The set time was 3pm. By 4 nothing not a call or text. Called my son got the name & looked up #. I called & was told they would be there. Gave her my # & was told shed call them & then call me back to let me know. I waited till 5pm & called back. Guess what? They were closed! Then for 2 days I’d call & get only answering machine. Then my son was told Fri at 8:30am we couldn’t be there had doc appointment in Little Rock. So my son had to take off work to be there. But he said they was the same ppl that fixed his kitchen sink. I looked & seen they had cut a huge place out in the wall to fix it but didn’t fix the wall back! Sad when a COMPANY is like this. They didn’t even try to fix it! Now he has trouble with mice coming in. After all this they still had the nerve to charge him for the service call! I will be looking into others for him to use when needed!

Rose Biley

3 years ago

5 star very dependable & completes the task, We have used them over 20 years!

Rebecca Price

3 years ago

Great service Didn’t have to wait

Roxane Stewart

4 years ago

Highly recommend! Quickly responded and fixed an ongoing issue. Only wish I had called them sooner. Thanks Jeff!

ann ellis

4 years ago

Need help call them

Amy Staten McNeil

5 years ago

Simply the best and most conscientious! We won’t use anyone else! Five star quality work and on time every time!

Blake Shelvik

6 years ago

Called to have a water heater turned on, got told they would do it, ITS FEBRUARY! Not only did no one show up at all but after the 10am call we called again every hour after noon until closing time and no one answered a single call using 3 different phones to try to get one number answered! Very upset, very disappointed and my children both of whom are under 1 1/2 yrs old are suffering! All we heard were good things but this is NOT anywhere near what we expected!

darryl conroy

7 years ago

On time, quality work done right at a fair price.