Westar Plumbing Services LLC

Ralph Robinson

a year ago

Excellent service. Fernando and Jesus were very polite, professional and very knowledgeable about a future problem. Thanks again. This will be the only plumbing service I will use here.

N. Hamilton

a year ago

Same day service. Friendly and professional personnel. Edgar and Chris got the problem taken care of within an hour. I’ve got Westar on my speed dial now.

Thor

a year ago

Very professional and courteous. Edgar and Chris are a credit to their company! Quickly diagnosed and repaired the issue. A true pleasure to deal with!

Joe Figueroa

a year ago

Is there any household emergency that causes as much stress as plumbing issues? Especially 2 days before Thanksgiving! Our toilets, sinks, bathtubs all backed up! Husband out of town so I called “plumber X” who sent 2 guys out for $90 only to tell me that they couldn’t determine the problem without using a camera into the lines. They would rent a camera for $400 cash from me, then add their labor to that. No guarantees! Because it could be a tree root in our plumbing, or even some major issue under our driveway! They left. I called my husband who then remembered the name of the company who had come out once before: Westar. They said what we were told didn’t sound right so they sent Edgar and Chris out within 20 minutes. They isolated the obstruction in the main sewer line, and just like that, our plumbing problem is fixed! Needless to say we highly recommend Westar Plumbing!!!!

Catherine Hill

a year ago

I haven’t seen such old fashioned (meaning great) customer service values in a long time! I had a water softener installed 3 years ago. When it started leaking I pulled out the warranty which stated that if it was placed in the sun the warranty was invalid, well they had placed it in the sun! I called and found out the business had changed hands, but instead of arguing with me they made good on what the previous owner should have done, they replaced the softener at no charge AND built me a shelter to keep it out of the sun, also at no charge. Amazing customer service values, I’d recommend them to anyone!

Lee

2 years ago

I used them because my home warranty wanted them they came out and told me i needed to dig my system up an the warranty didn’t cover that it was 100 degrees out I’m 64 years old ok so I did later I found out from a statement they got paid 450 dollars for digging out the system then the brought out a flimsy piece of sheet metal with a small handle they welded on and charged me 300 dollars for that also not covered then just recently not been but 4 or 5 months my house flooded all my big area rugs distroyed I had plumbers come they said tank wasn’t emptied correctly and something was clogged and I paid 800 dollars to have it pumped out again So no I would NEVER recommend them for anything !

Terry Lape

2 years ago

Thank you for the product

Jason Hansen

2 years ago

As a property representative, not happy with there communication regarding scheduling for the repair, guy shows up…..tells me can’t do it today have another job scheduled. Why did he show up ??….. Not sure. He will have the office call for rescheduling…..NO CALL !!! Thank you !!

Emma Moser

3 years ago

Dedicated and committed to providing the best service! Came even after hours. Will definitely continue to call them for future problems and will recommend to others!

M2M Grub N' Gamble

3 years ago

i called Westar Plumbing services co. mid morning on 03/05/2021 to request services for a leaking water heater, they sent a tech out that morning. while the tech was on site, they gave me a quote & helped me figure out what i needed to do for my insurance company to take care of the repair. I paid for the diagnostic visit and the technician left. Upon calling my insurance company I found out I had to take care of payment and scheduling myself. I called Westar back that same day and they had the tech return that same day to replace my water heater. I paid my bill. 2 days later after dealing with my insurance company I find out I need documentation to process my reimbursement for what I paid. I called Westar on 03/07/2021 to request the detailed documentation requested by my insurance company and they provided that to me that same day. On 03/10/2021 my insurance company requested that I have Westar Plumbing services co. call them to give them more information on the service call they did at my home. I emailed Westar Plumbing services co. and asked them to call my insurance company to help me with my reimbursement claim. Westar Plumbing services co. was already paid in full by me, they completed their obligation to my service call, they already provided me with 2 written receipts & a digital invoice requested by my insurance company… they did not need to call my insurance company or help me any more with my reimbursement claim BUT they did call my insurance company and provided them with what they needed to process my reimbursement claim AND they emailed me back to let me know that they did that. This is the 2nd time I’ve used Westar Plumbing services co. to do work at my home and I appreciate the extra steps they have taken to help me not only fix my water heater issue in a quick & timely manner but also what they have done to help me get my reimbursement.