Maloney Plumbing & Drain Services in Phoenix, AZ

Overview:
Maloney Plumbing & Drain Services is a highly-rated plumbing company located in Phoenix, AZ. With a strong reputation, they have been serving the community for over 60 years and are well-known for their prompt and professional plumbing services.

Services Provided:
– Emergency plumbing
– Leak detection and repair
– Water heater installation and service
– Water softener installation
– General plumbing repairs
– Reverse osmosis system installation

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Saturday: 9 AM to 3 PM
Closed on Sundays

Contact Information:
Phone: (602) 671-3617
Website: [www.maloneyplumbing.com](https://www.maloneyplumbing.com/?utm_source=gmb&utm_medium=organic)

Customer Reviews and Sentiment:
Maloney Plumbing & Drain Services has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 660 reviews.

Positive feedback highlights the company’s quick response times, professionalism, and thorough service. Customers have praised their knowledgeable staff and effective repairs.

Examples of positive reviews include:
“Lupe was GREAT-arrived quickly for my plumbing emergency…” – Francesca Mallamo
“Richard was professional and very pleasant.” – Sherri McCracken
“Very thorough repair. It was extremely hot outside but he remained pleasant and kind.” – Debbie DeMore

However, there is a notable negative review regarding an expensive and inappropriate water heater service, highlighting issues with the knowledge of their technicians.

The complaint indicated dissatisfaction with the guidance provided on a water heater installation, resulting in unnecessary expenses and unresolved problems.

Review Summary:
Positive Sentiments: Quick response, professional demeanor, thorough repairs, excellent customer service, knowledgeable staff.
Negative Sentiments: Issues with specific water heater service, unresolved technical problems.

Additional Ratings:
BirdEye: 4.9 stars based on 660 reviews, reflecting consistently high customer satisfaction.
Better Business Bureau (BBB): The business has an excellent rating but is not accredited. No complaints reported in the last three years.
Total Lead Smart Rating: 9.0

Conclusion:
Maloney Plumbing & Drain Services stands out as a reliable option for plumbing needs in Phoenix, AZ, particularly recognized for their professionalism and effective service. While the majority of reviews are highly positive, potential customers should take note of the mixed feedback regarding specific technical services.