Genie Plumbing

Overview:
Genie Plumbing, located in Phoenix, AZ, is a reputable plumbing company known for its prompt and professional service. With a strong focus on customer satisfaction, the business specializes in a variety of plumbing issues, including hot water heater installations, repairs, and general plumbing services.

Services Provided:
– Hot water heater installation and repair
– Plumbing diagnostics
– Rerouting plumbing lines
– Faucet installation
– Leak repairs
– Water softener installation

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM.
Closed on Sunday.

Contact Information:
Phone: (623) 217-1500
Website: http://genieplumbingaz.com/

Customer Reviews and Sentiment:
Genie Plumbing has received overwhelmingly positive reviews across multiple platforms:

Google Reviews: 4.9 stars based on 36 reviews.

Positive feedback emphasizes the professionalism, efficiency, and kindness of their plumbing technicians. Customers have praised the quick response times and quality of repairs.

Examples of positive reviews include:
“Genie Plumbing is terrific!” – Edward Foss
“Chris was very kind and extremely knowledgeable!” – Kerry Moloney
“Had a leak in a hot water PEX line… outstanding repair job.” – Donn Olmsted

However, there is a complaint regarding unclear pricing communication despite an overall positive sentiment:
“Responsive and friendly service! But no communication on fees in the process.” – John Mansfield

Review Summary:
Positive Sentiments: Professionalism, prompt service, knowledgeable staff, and good pricing.
Negative Sentiments: Lack of upfront communication on pricing can lead to unexpected fees.

Additional Ratings:
BirdEye: 4.9 stars based on 36 reviews, reflecting a strong pattern of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited, with no outstanding complaints.

Total Lead Smart Rating: 9.2

Conclusion:
Genie Plumbing stands out as a reliable choice for plumbing services in Phoenix, AZ, particularly noted for their professionalism and efficiency. While the majority of reviews are highly positive, potential customers should inquire about fees to avoid misunderstandings regarding pricing.