Davidson Plumbing Co in Decatur, Alabama 35601

Davidson Plumbing Co

1815 Sherman St SE, Decatur, AL 35601

3.6 (5 reviews)

Overview:
Davidson Plumbing Co is a plumbing service located in Decatur, AL. The company primarily offers plumbing repairs and maintenance services to local residents.

Services Provided:
– Plumbing repairs
– Plumbing maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (256) 353-4091

Customer Reviews and Sentiment:
Davidson Plumbing Co has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 5 reviews.

Positive feedback emphasizes responsiveness and effective plumbing solutions, with customers appreciating quick service and the successful resolution of plumbing issues.

Examples of positive reviews include:
“Responded quickly! Walked me through their process and worked quickly.” – Daron Winsett
“Always ready willing and able to help!” – Jimmy Ray Smith

Negative feedback, however, points to issues with customer service and unfinished work, leading to customer dissatisfaction.

Examples of negative reviews include:
“No longer in business.” – Rosemary
“I was very unhappy with my experience… I was offended because I was a paying customer too and he had acted the same way when he came out to give me a quote.” – Sarah Sansom

Review Summary:
Positive Sentiments: Quick response, effectiveness in solving plumbing issues.
Negative Sentiments: Poor customer service, lack of thoroughness in job completion.

Additional Ratings:
Total Lead Smart Rating: 4.3/10

Conclusion:
Davidson Plumbing Co has shown some capability in addressing plumbing issues efficiently, but potential customers should be aware of the concerns regarding customer service and unfinished work before making a decision.

Member Since August 2024

Listing Id 352127

Contact Info

1815 Sherman St SE, Decatur, AL 35601
(256) 353-4091
Lead Smart Rating :
4.3/10.0

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Listing location

1815 Sherman St SE, Decatur, AL 35601

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Reviews

Rosemary

10 months ago

No longer in business.

Daron Winsett

3 years ago

Responded quickly! Walked me through their process and worked quickly.

Jimmy Ray Smith

8 years ago

Always ready willing and able to help!

Sarah Sansom

9 years ago

I was very unhappy with my experience with Mr. Davidson. In order to get to the pipe and fix my plumbing issue, he had to take some shelves out of the bathroom closet and cut out a big hole in the sheetrock. This is fine and expected, however once he was finished he left the big hole and didn’t put back the shelves. He also seemed very annoyed with me and that he was in a big rush to finish. He acted very irritated that he had to be there working because he had lots of other jobs to take care of (and kept mentioning this). I was offended because I was a paying customer too and he had acted the same way when he came out to give me a quote. I understand that he was busy, but he should not have overbooked himself to the point that he had to be rude to me about it. I will say that he did correct my plumbing issue, I was just unsatisfied with the way he handled things.