Batzner Pest Control

Andre Terry

4 hours ago

Amanda was very professional and communication was great. Please send her back for future treatments.

michelle jaskulski

5 hours ago

If I could give a zero I would. Batzner has been consistently horrible in customer service over the last 3 months. The call center operators are essentially useless. You give a ton of info and they all say the same thing: “I’ll create a ticket.” This never results in any solution. This is our 2nd time having a no show/no call by a service tech. Our commercial housing facility had an issue with bed bugs this spring. Called Batzner to treat. First they confused it by sending a tech to do our regular monthly pest control. Reschedule and the guy never shows. Finally got someone to treat it, however it was nearly impossible to get any prep information nor did they give us any follow up advice or suggestions to treat multiple areas to eliminate the problem. Now 3 months later try to get them back in because the issue isn’t resolved. Get an appointment between 6am & noon on Wednesday. After having had to deal with the incompetent call center and our past experience, I call Monday to confirm. I call again Tuesday to confirm. Wednesday 11am and still no sign so I call again to confirm and they say he should be there within the hour. At noon our regular monthly pest control tech shows up and of course has no idea and can’t service for bed bugs. Several more calls to Batzner – being promised it was emailed to the local office and directly to managers and would be handled ASAP. I also emailed and left voice messages for Michelle Schieflbein a regional sales manager. It’s now Friday and no one ever showed to treat the issue and no one emailed or called to follow up. Meanwhile every time we have to treat the facility, it involves removing 35 residents and all of their belongings for the day. If you are unfortunate enough to get bed bugs and need service do yourself a favor and avoid Batzner at all costs. Call Affordable Bed Bug Exterminators instead! They helped us out last minute to get it treated.

John

21 hours ago

Amanda is professional in doing her job

Jeremy kaiai

a day ago

Amanda from batzner is a very enthusiastic and great worker!

Shawn Bode

a day ago

Our knowledgeable technician, Amanda, consistently delivers exceptional customer service. Her proficiency in scheduling, punctuality, and thoroughness in reviewing the property’s status at the conclusion of each service is commendable. We sincerely hope that Amanda will continue to be our dedicated technician.

Kimberly Kloss

2 days ago

Cody is the best!!!

Ryan

3 days ago

I recently reviewed them and they said they would reach out to resolve any of the terrible issues and mistreatment by their company. Unsurprisingly they did no such thing. 5 times before this they said someone would reach out, but they never did. This company will not attempt to resolve your issues or contact you, just lie after lie.

Jamie Ries

a week ago

First of all the phone call is in Spanish and you have to push one to get English. Secondly, they make you wait for six hour window for a technician to show. And then the technician didn’t show and now I’ve been talking through a computer through text for the last hour getting nowhere.! I do not recommend this definitely find someone local. This is a national company that has no local influence or care for its community.

Angie Stahl

a week ago

Saul is very professional and helpful also very thorough when passing along information from the inspection he conducted!

Jennifer Fredrick

a week ago

Cody does an excellent job and is always SUPER friendly! What more could we possibly ask for?!?!