Quality 1st Pest Solutions in Puyallup, Washington 98374

Quality 1st Pest Solutions

10217 128th St E e, Puyallup, WA 98374

2.7 (19 reviews)

Overview:
Quality 1st Pest Solutions is a pest control service located in Puyallup, Washington. The company offers various pest management solutions aimed at addressing residential and commercial pest issues.

Services Provided:
– General pest control
– Residential pest management
– Commercial pest management

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (253) 285-8601
Website: http://www.quality1stpestsolutions.com/

Customer Reviews and Sentiment:
Quality 1st Pest Solutions has garnered a mix of positive and negative reviews across various platforms.

Google Reviews: 2.7 stars based on 19 reviews.

Positive feedback highlights their responsiveness to tough pest issues and reasonable pricing.

Examples of positive reviews include:
“Best in the Northwest, Dave and his crew respond well and are great at diagnosing tough pest issues.” – Christopher Anderson
“We were blown away at the quality of service they provided.” – Kristina Wells

The complaints primarily revolve around poor customer service, including failure to respond to inquiries and no-shows for scheduled appointments.

Examples of negative reviews include:
“If I could give zero stars I would. Stay far away from this company.” – S. Doe
“Terrible customer service. Spend your money elsewhere.” – J H

Review Summary:
Positive Sentiments: Quality service, responsive to pest issues, and reasonable pricing.
Negative Sentiments: Poor communication, unprofessional behavior, and missed appointments.

Additional Ratings:
BirdEye: 2.7 stars based on 19 reviews, highlighting significant issues with customer satisfaction.
Better Business Bureau (BBB): No available information or complaints noted.

Total Lead Smart Rating: 3.5/10
This rating reflects the significant number of negative reviews regarding customer service, alongside some positive sentiments about quality work and competitive pricing. The mixed feedback indicates potential challenges for prospective customers.

Conclusion:
Quality 1st Pest Solutions may provide effective pest control services in Puyallup, WA but potential customers should be cautious due to a significant number of negative reviews concerning their customer service and responsiveness.

Member Since August 2024

Listing Id 205536

Contact Info

10217 128th St E e, Puyallup, WA 98374
(253) 285-8601
Lead Smart Rating :
3.5/10.0

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10217 128th St E e, Puyallup, WA 98374

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Reviews

Denise Edgecombe

8 months ago

Not responsive, finding a new service. Was with them fir years!!

S. Doe

a year ago

If I could give zero stars I would. Stay far away from this company. It’s no wonder his reviews are horrible. This is the 2nd time Dave told me he would be at my house on a certain day and time and then he never showed and never responded to my emails asking what happened and when could he come spray. I let it slide the first time thinking he had a legitimate reason. Turns out he’s just a flake. He was a no-show last week and I emailed him twice, and zero reply from him. I then called the office asking for a response and still crickets. The most unprofessional business I’ve ever dealt with. Call somebody else, he obviously doesn’t care about his reputation and it shows.

J H

3 years ago

Would give a zero if allowed. Terrible customer service. Paid for their every other month servicing. Caught the technician on my cameras not providing the services being charged for twice and falsifying his receipt of service saying he was there for 15min each time. Cameras caught ya there for 4min bud. Been calling for TWO weeks and haven’t received a call back. Then the owners son text me asking what I need? I replied a phone call. Then it was back to a ghost town. Spend your money elsewhere this place is a joke will be resorting them to the better business bureau. All about supporting local but not about supporting liars and fraudulent companies.

Joseph Gonzales

4 years ago

If there was a zero star option, I would choose that. This place is a SCAM. I paid up front for 3 months of unlimited service for my rental house. They showed up the first time to do an inspection, collected the money, and disappeared. My renters and I have called them over 25 times to get someone out to the house, but we are told they’ll page someone and receive a call back. Haven’t received a call back after calling everyday for weeks. What a joke. Please spend your money elsewhere. I will be asking for my money back once I actually get ahold of someone. Worst customer service experience of my life.

brandi waters

4 years ago

Never received a call back and I really like supporting local small businesses. I really needed the service by today. Moved on to the next company.

Tyler Pagenkopf

4 years ago

Terrible customer service

Christopher Anderson

5 years ago

Best in the Northwest, Dave and his crew respond well ND are great at diagnosing tough pest issues. This is a quality locally owned business.

Lester Valencia Sr

5 years ago

I called for an appointment a week ago, the dispatcher said a technician would call with an available time but have yet tio talk work thumb

Kristina Wells

5 years ago

We were blown away at the quality of service they provided. They were extremely friendly and thorough at a competitive value.

Juli A

5 years ago

Dave does great work! We have used Quality 1st Pest Solutions, very successfully, on commercial and residential sites. Good guy, good work, reasonable prices.