Overview:
OMNI Home and Pest Services is a pest control company located in Bothell, WA. They provide a range of pest management solutions for residential clients, dealing with various pest issues including ants, spiders, rodents, and woodpecker damage.
Services Provided:
– General pest control
– Carpenter ant treatment
– Rodent control
– Spider management
– Woodpecker mitigation
Wildlife Control Offered:
Yes
Timings:
Monday to Saturday 8 AM to 5 PM
Contact Information:
Phone: (206) 453-0777
Website: www.omnipests.com
Customer Reviews and Sentiment:
OMNI Home and Pest Services has received a mix of reviews, reflected in their overall rating of 3.8 stars based on 16 reviews.
Positive feedback often highlights the professionalism and responsiveness of the staff. Customers appreciated their quick responses and effective pest control.
Examples of positive reviews include:
“I highly recommend omni pest!!… They truly stand by their work and care about helping.” – Jen 1
“Great communication and very punctual. Definitely recommend them for any pest issues!!” – Mitesh Shah
“We will continue to have him come out to treat for spiders… his prompt service always helps keep them at bay.” – R Wilkening
However, some negative reviews indicate issues with customer service and reliability.
Examples of negative reviews include:
“I had a mouse come up through the grate… There was no contact from the office as to his arrival time.” – leslie campbell
“They came out once… never showed up… No calls or emails returned.” – Keith Onstot
“Scheduled a pest control appointment… No one ever showed up… and simply rejected my calls.” – Watch TV
Review Summary:
Positive Sentiments: Quick response times, professional service, effective pest management, and friendly staff.
Negative Sentiments: Unreliable customer service, communication issues, missed appointments, and unresponsiveness.
Additional Ratings:
BirdEye: 3.8 stars based on 16 reviews, indicating similar customer satisfaction levels but some concerns regarding service.
Better Business Bureau (BBB): No accreditation and a rating of NR (No Rating). Several complaints noted regarding customer service and unfulfilled appointments.
Total Lead Smart Rating: 5.5/10
This rating considers overall customer satisfaction, the range of services offered, and notable issues with customer service and reliability that have been expressed in reviews.
Conclusion:
OMNI Home and Pest Services presents itself as a viable option for pest control in Bothell, WA, particularly known for their responsive emergency services and effective pest treatments. However, potential customers should be cautious of repeated complaints regarding customer service and missed appointments, which may affect their experience.
Member Since August 2024
Listing Id 189322