Fox Pest Control

Overview:
Fox Pest Control is a pest control service located in Sterling, Virginia. The company provides a range of pest management solutions, known for its customer-focused approach and qualified technicians.

Services Provided:
Pest control, same-day service for pest issues, consulting on pest concerns, yard and foundation spraying.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (571) 771-2151
Website: https://fox-pest.com/northern-va/?utm_source=google&utm_medium=organic&utm_campaign=gmb-northern-va&utm_content=website

Customer Reviews and Sentiment:
Fox Pest Control has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.5 stars based on 595 reviews.

Positive feedback highlights the company’s competent technicians, professionalism, and scheduling flexibility. Customers have appreciated quick service, especially for urgent pest issues.

Examples of positive reviews include:
“Anthony with Fox Pest Control was great! Very knowledgeable, answered all of our questions and addressed our concerns like a pro.” – Chris Attiliis
“Wonderful service! Patient and respectful to our home situation.” – Sandra Ortiz
“Derek was courteous, professional and did a great job!” – Dawn Doebel

On the downside, some customers expressed dissatisfaction with service execution and billing practices, indicating issues with incomplete services and communication.

Examples of negative reviews include:
“Had Fox for a year, and overall, don’t think it’s worth it…their contracts also don’t make too much sense.” – Humayun Rafique
“I would drop down to no stars if I could…everything else about them is at best disingenuous.” – Mark O’Brien

Review Summary:
Positive Sentiments: Knowledgeable technicians, friendly service, prompt response, respect for customer needs, and professionalism.
Negative Sentiments: Incomplete services, communication issues, billing complexity, and customer service dissatisfaction.

Additional Ratings:
BirdEye: 4.5 stars based on 595 reviews, which reflects a generally high level of customer satisfaction with noted service issues.
Total Lead Smart Rating: 7.2/10 – This rating takes into account the overall positive feedback from customers, balanced against reported issues with service execution and customer service challenges.

Conclusion:
Fox Pest Control is a reliable choice for pest management in Sterling, VA, notable for its knowledgeable staff and prompt service. However, potential customers should be cautious about the mixed reviews regarding service completeness and billing practices.