Accel Pest & Termite Control

Overview:
Accel Pest & Termite Control is a highly-rated pest control service located in Newport News, VA. They offer a variety of pest management solutions, demonstrating expertise in addressing issues such as hornets, yellow jackets, and general pest infestations.

Services Provided:
Pest control, termite control, emergency pest services, hornet and yellow jacket removal, home pest treatment, customer education, and follow-up care.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (757) 750-1808
Website: https://www.accelpest.com/service-areas/virginia/newport-news-va/?utm_source=gbplistings&utm_medium=organic&utm_campaign=Newport%20News-VA-12650-McManus-Blvd

Customer Reviews and Sentiment:
Google Reviews: 5.0 stars based on 428 reviews.

Positive feedback highlights the company’s professionalism, quick response times, and quality of service. Customers frequently mention their satisfaction with the knowledgeable technicians and effective pest management solutions.

Examples of positive reviews include:
“Knowledgeable, professional and efficient.” – Launiesha Williams
“They were fast and polite to remove the hornets nest from my shed.” – Randy White
“Joseph was very precise while he combed through my entire home.” – Shaunte Oliver

The negative feedback primarily pertains to communication issues and scheduling difficulties.

Example of a negative review:
“The treatments are usually fine when/if they communicate and follow through with paid services.” – Justin Jones

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, quick response time, effective solutions, great customer service.
Negative Sentiments: Occasional communication lapses and scheduling issues.

Additional Ratings:
BirdEye: 5.0 stars based on 428 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no reported complaints in the last three years.

Total Lead Smart Rating: 9.0/10
This rating reflects high customer satisfaction and exemplary service, tempered slightly by the comments regarding communication and scheduling challenges.

Conclusion:
Accel Pest & Termite Control comes highly recommended for pest management solutions in Newport News, VA, known for their professionalism and effective service. However, potential customers should remain mindful of the occasional communication issues noted in some reviews before committing.