Overview:
PMSI Pest Management Services is a pest control company based in Ashburn, Virginia. They offer a range of pest management services aimed at residential properties, focusing on effective treatments and customer satisfaction.
Services Provided:
Pest control, wasp treatment, pest management plans, spider control, treatment of ants, and customer service support.
Wildlife Control Offered:
No
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (703) 723-2899
Website: https://pestmanagementservicesva.hibuwebsites.com/
Customer Reviews and Sentiment:
PMSI Pest Management Services has an overall rating of 4.3 stars based on 65 reviews.
Positive feedback emphasizes the effectiveness of their services, knowledgeable technicians, and friendly customer service. Customers have expressed satisfaction with specific technicians, especially mentioning Timmie, for his professionalism and skill.
Examples of positive reviews include:
“PMSI is absolutely one of our favorite home services companies.” – R T
“I’ve now received two treatments from PMSI… and have not seen a single little black ant since my first treatment.” – John Koehler
“PMSI is the best pest management & installation company you can get.” – Julie Keith
However, there are negative sentiments highlighting issues with scheduling, service effectiveness, and customer support. Some customers reported inadequate responses to service complaints and billing issues.
Examples of negative reviews include:
“My issue is the fact that I told them I had wasps… the service is extremely poor.” – Nick Sara
“PMSI offered a prepay option… but then they charged our credit card again.” – Sai Vinnakota
“I wouldn’t waste your money on these guys… what a joke!” – Renzo Condori
Review Summary:
Positive Sentiments: Effective treatments, knowledgeable staff, friendly customer service, and professional behavior.
Negative Sentiments: Service delays, billing issues, and inadequate pest control effectiveness.
Additional Ratings:
BirdEye: 4.3 stars based on 65 reviews.
Total Lead Smart Rating: 6.7/10
This rating reflects the overall customer satisfaction and quality of services; however, the recurring issues with scheduling and customer complaints slightly diminish the score.
Conclusion:
PMSI Pest Management Services in Ashburn, VA, offers a range of pest control services that many customers find effective, especially appreciating the professionalism of their staff. However, potential clients should be mindful of the complaints regarding scheduling and service follow-up when considering this company for their pest management needs.
Member Since August 2024
Listing Id 187902