Carter Pest

Overview:
Carter Pest, located in Waxahachie, TX, is a pest control service provider that specializes in effective pest management solutions. The company is known for its friendly and reliable service, focusing on maintaining pest-free environments for residential clients.

Services Provided:
Pest control services, quarterly spray treatments, squirrel removal, termite inspections, raccoon relocation.

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (972) 218-8800
Website: https://carterpest.com/

Customer Reviews and Sentiment:
Carter Pest has maintained a solid 4.1-star rating based on 10 reviews across different platforms.

Positive feedback emphasizes the company’s effectiveness, affordability, and customer support. Customers appreciated the thoroughness of the service provided, citing successful pest control and wildlife removal experiences.

Examples of positive reviews include:
“Great people took care of the problem as soon as they inspected for termites.” – Diane Reed
“Carter pest control is a friendly, reliable, and, most importantly, an effective pest control service.” – Jordan Brooks

However, there are notable complaints regarding property damage during service. Customers expressed frustration about issues with the company’s accountability for damages caused during the pest control process.

Examples of negative reviews include:
“Causes damage to flooring and then acts like it’s not their problem or liability.” – Erika Mazuroski
“Ruined a friends floor by sliding a refrigerator out from the wall.” – Brad Evans

Review Summary:
Positive Sentiments: Effective pest control, friendly service, affordability, reliable wildlife management.
Negative Sentiments: Accountability for damages caused during service, customer dissatisfaction with handling complaints.

Additional Ratings:
Google Reviews: 4.1 stars based on 10 reviews.

Total Lead Smart Rating: 7.0
This rating reflects generally positive customer feedback on service effectiveness and professionalism, tempered by significant concerns regarding property damage and customer service issues.

Conclusion:
Carter Pest appears to be a competent choice for pest control services in Waxahachie, TX, particularly appreciated for effective pest management and animal relocation services. However, potential clients should take into account the mixed reviews, particularly relating to customer service and accountability for damages.