Fox Pest Control

Overview:
Fox Pest Control is a pest control service located in Midland, TX. The company specializes in a range of pest management solutions and is known for its high level of customer service and thoroughness in handling pest issues.

Services Provided:
– Pest extermination
– Pest prevention
– General pest control services
– Lawn and yard spraying

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (432) 287-2005
Website: www.fox-pest.com/midland-tx

Customer Reviews and Sentiment:
Fox Pest Control has an impressive rating of 4.8 stars based on 1,056 reviews.

Positive feedback emphasizes the company’s excellent customer service, promptness, and technicians’ professionalism.

Examples of positive reviews include:
“Kristy Morgan is always going above and beyond with her service.” – Mireya Livas
“They are kind and willing to answer any questions.” – Chad & April Claxton
“Courteous service with a job well done.” – Larry Wills

In contrast, one complaint highlighted a negative experience regarding billing practices, stating:
“Great service but greedy and dishonest company.” – Joshua Mei

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, prompt responses, and thorough job performance.
Negative Sentiments: Issues with billing practices and contract renewals without prior notification.

Additional Ratings:
Google Reviews: 4.8 stars based on 1,056 reviews.
BirdEye: 4.8 stars based on 1,056 reviews.

Total Lead Smart Rating: 8.5/10. This rating reflects a generally high customer satisfaction level, despite the isolated negative feedback regarding billing issues, which suggest some room for improvement in customer communication.

Conclusion:
Fox Pest Control is a highly regarded pest control service in Midland, TX, praised for its attentive service and effective solutions. However, potential clients should remain mindful of the occasional complaints regarding billing practices to make an informed decision.