Truly Nolen Pest & Termite Control in Lewisville-TX, Texas 75057

Truly Nolen Pest & Termite Control

760 E Main St Suite #308, Lewisville, TX 75057

4.6 (117 reviews)

Overview:
Truly Nolen Pest & Termite Control is a pest control service located in Lewisville, Texas. They offer a wide range of pest management solutions, focusing primarily on pest prevention and elimination for both residential and commercial properties.

Services Provided:
– Pest control services
– Termite control
– Rodent control
– Wildlife removal

Wildlife Control Offered: Yes

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (972) 420-4394
Website: https://locations.trulynolen.com/tx/lewisville/dallas-036.html?utm_source=local&utm_medium=organic&utm_campaign=googlemybusiness

Customer Reviews and Sentiment:
Truly Nolen Pest & Termite Control has received generally positive feedback, maintaining a strong rating of 4.6 stars based on 117 reviews.

Positive sentiments from reviews highlight excellent customer service, professionalism, and effective pest management. For example:
“Truly Nolen evacuated all the rats safely while being cautious with pets and my elderly parents. They were so so patient, communicative and kind throughout the process.” – Rebecca Nye
“Every team member I’ve had contact with has been extremely helpful, kind, and friendly.” – Sarah Green

Negative feedback mentions issues with scheduling and follow-up service:
“It was very disappointing… Another person came around 6:00 pm… but she didn’t do anything.” – Sharon Scales-Johnson
“I’ve tried to call and email to follow up on payments and no one ever replies.” – Jennifer Looft

Review Summary:
Positive Sentiments: Friendly and helpful staff, effective pest control, thorough service.
Negative Sentiments: Scheduling issues, lack of follow-up communication, and concerns over service effectiveness.

Additional Ratings:
BirdEye: 4.6 stars based on 117 reviews, showcasing a consistent customer satisfaction level.
Total Lead Smart Rating: 7.2/10, reflecting strong customer support and service quality, although concerns regarding communication and unresolved issues have impacted the overall rating.

Conclusion:
Truly Nolen Pest & Termite Control appears to be a reliable choice for pest management services in Lewisville, TX, with many customers praising their professionalism and effectiveness. However, potential clients should be aware of recurring issues with communication and scheduling that have affected some customers’ experiences.

Member Since August 2024

Listing Id 199411

Contact Info

760 E Main St Suite #308, Lewisville, TX 75057
(972) 420-4394
Lead Smart Rating :
7.2/10.0

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Listing location

760 E Main St Suite #308, Lewisville, TX 75057

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Reviews

Rebecca Nye

a week ago

The Truly Nolen team took excellent and patient care of my elderly parents and their home. Rats had taken up residence in the attic and had started moving into the home. Truly Nolen evacuated all the rats safely while being cautious with pets and my elderly parents. They were so so patient, communicative and kind throughout the process. I highly recommend them!

Sarah Green

a month ago

My experience has been great with Truly Nolan. From the initial consultation to the technical service, every team member I’ve had contact with has been extremely helpful, kind, and friendly. The service is really affordable as well. Can’t recommend them enough for pest control service!

Ann Apgar

5 months ago

Richard Vickers, our pest control expert has kept the pests away. We “truly” appreciate him at Plustar in Dallas TX. He is very professional and thorough when treating our building. We haven’t seen any bugs since our service began. Thank you Richard!

Eric Hammond

6 months ago

Greg was awesome and answered all my questions

Mark Turner

8 months ago

Aaron had great customer service

Sharon Scales-Johnson

a year ago

It was very disappointing, the exterminator was schedule to come between 8 -10 am. They didn’t show so I called and was told that I didn’t confirm but I did confirm through the text. Another person came around 6:00 pm. She sprayed around the front of the house. My husband stated that the exterminator came in the backyard, but she didn’t do anything.

Jennifer Looft

a year ago

Super unhappy. Paid them nearly $1700 to rid my attic and backyard of rodents. Said they would come out monthly to change out traps and deterrents. Have not seen them since. Also, technician spent nearly 30 minutes in my home chit-chatting with me about catching rodents and pests in other clients’ homes, showing me pictures and video on his phone. I don’t have time for that, nor is it professional. Have tried to call and email to follow up on payments and no one ever replies. Calling corporate does nothing. The last guy I spoke to kept telling me he would send someone out to my home to take care of my “roaches” despite me telling him repeatedly that I had rats, and wanted a refund, not someone to come out and treat for roaches. I’m so frustrated with the entire experience.

Anthony Vitek

2 years ago

We’ve stayed with Truly Nolan for years at our old house. Caleb is now servicing our new home and he is great. Very professional, detailed, and courteous. We highly recommend Truly Nolan Lewisville, and Caleb!

Rusty Nail

2 years ago

It’s been months since we hired them and continue to have problems. I have to call them they never check in with us to see if the situation is resolved.

M. Gibson

2 years ago

Caleb was FANTASTIC!! Unfortunately, my original termite inspection and extermination was performed by a different Truly Nolen representative and the termites returned within the year. Caleb was very responsive, knowledgeable and thorough. Hoping this second treatment is much more effective than the first!