HomeTeam Pest Defense

Overview:
HomeTeam Pest Defense is a pest control service located in Houston, Texas. The company specializes in providing comprehensive pest management solutions to residents in the area, focusing on customer satisfaction and detailed pest inspections.

Services Provided:
– Pest control treatment
– Thorough inspections
– Preventive pest management
– Customer education on pest prevention

Wildlife Control Offered:
No

Timings:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (281) 646-1978
Website: https://pestdefense.com/houston/houston-west/?utm_source=google&utm_medium=googlelisting&utm_campaign=location

Customer Reviews and Sentiment:
HomeTeam Pest Defense has a high rating of 4.7 stars based on 560 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and high-quality service provided by technicians. Customers appreciate the detailed inspections and the technicians’ efforts to educate them about pest control.

Examples of positive reviews include:
“Yohannes’s dedication to his work and excellent customer service have left a lasting impression on me.” – Jose Martinez
“Service Technician Sean was very professional, knowledgeable, and took care of all our needs.” – Hun Kang
“Amazing job on our home! We are so happy to use this service.” – Erica Doan

There are some complaints regarding unresolved pest issues and aggressive marketing tactics.

Examples of negative reviews include:
“The infestation has not been resolved.” – Harry Vogelfang
“A woman from this business has been coming to my door consistently.” – Haley B

Review Summary:
Positive Sentiments: Professional service, thorough inspections, knowledge and helpfulness of staff, customer satisfaction.
Negative Sentiments: Issues with the effectiveness of services, complaints about solicitation practices.

Additional Ratings:
BirdEye: 4.7 stars based on 560 reviews, indicating consistent customer satisfaction but some service issues.
Total Lead Smart Rating: 7.5/10
This rating reflects a generally positive reputation with a few service-related complaints that could affect potential customers’ decisions.

Conclusion:
HomeTeam Pest Defense is a well-rated pest control service in Houston, TX, known for its thorough and professional approach. While many customers report satisfaction with the services provided, some have experienced unresolved pest issues and concerns about marketing practices. Potential clients should consider these factors when choosing a pest control service.