Certified Termite & Pest Control in Houston, Texas 77080

Certified Termite & Pest Control

9320 Montridge Dr, Houston, TX 77080

4.7 (120 reviews)

Overview:
Certified Termite & Pest Control is a pest control service located in Houston, Texas. The company specializes in various pest control solutions, ensuring customer satisfaction and effective pest management.

Services Provided:
– Termite control
– General pest control
– Ant control
– Rodent control
– Residential and commercial pest management

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (713) 878-0182
Website: www.certifiedtpc.com

Customer Reviews and Sentiment:
Certified Termite & Pest Control has received mixed reviews:

Google Reviews: 4.7 stars based on 120 reviews.

Positive feedback highlights the company’s excellent customer service, knowledgeable technicians, and effective pest management.

Examples of positive reviews include:
“Great customer service.” – Emily Hohle
“George is extremely knowledgeable and does an excellent job, highly recommended!” – Vivian Huang
“We have used Certified for several years. They are responsive and fairly priced.” – Steve Colby

Conversely, some complaints focus on unprofessional behavior, lack of follow-up, and service reliability.

Examples of negative reviews include:
“I would not recommend this company’s service to anyone… they are thieves, inconsiderate, and unprofessional.” – Kaneisha Barnes
“Overall, their policy of satisfaction guaranteed and money-back guarantee is inaccurate.” – David Nguyen

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, effective pest management, responsive communication.
Negative Sentiments: Issues with unprofessionalism, lack of follow-up on appointments, unresolved customer service complaints.

Additional Ratings:
Total Lead Smart Rating: 7.2/10
This rating reflects overall customer satisfaction, quality of service, and recent complaints, acknowledging both the positive experiences and significant issues reported.

Conclusion:
Certified Termite & Pest Control offers reliable pest management services in Houston, TX, backed by positive feedback regarding customer service and technician expertise. However, prospective clients should consider the negative reviews related to service reliability and professionalism before making their decision.

Member Since August 2024

Listing Id 196901

Contact Info

9320 Montridge Dr, Houston, TX 77080
(713) 878-0182
Lead Smart Rating :
7.2/10.0

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9320 Montridge Dr, Houston, TX 77080

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Reviews

Kaneisha Barnes

2 years ago

I would not recommend this company’s service to anyone. They are thieves, inconsiderate, and unprofessional. The person that came to do a job a my apartment yesterday stole my cash I had put up under my rug in my bathroom. I’ve been calling all morning since they opened to speak to a manager but no one has yet to answer the phone. I filed a police report on the company. I hope no one else has to deal with this type of service from this company.

Mamayne D

3 years ago

Use to have a account. Since Terminix bout them out or whatever haven’t been able to even get a call back.

David Nguyen

3 years ago

We have used them for over 1 year and they come out quarterly. Recently, they have gone downhill. They came and a few days later, I noticed black ant-like bugs around the office. I called and they told me that they were going to send someone out the next day. The next day came and no one came. I called back and they rescheduled the appointment. No one came to the second appointment either. I called into cancel and they told me that they couldn’t cancel commercial accounts and that I would have to talk to a manager. They told me the manager would call me within 24-hours. No one called me back within 24-hours so I called back 2 days later and they finally let me cancel the account. Overall, their policy of satisfaction guaranteed and money-back guarantee is inaccurate.

Emily Hohle

3 years ago

Great custimer service

ESK

4 years ago

George is extremely knowledgeable, courteous, professional and very detail. The entire office is very accommodating, highly recommended!

Vivian Huang

4 years ago

We have been using Certified for over a year and couldn’t be happier. Excellent customer service and great response time. George has been our technician and we love him. He is extremely knowledgeable and does excellent job, highly recommended! Update: Still very happy, they are prompt on resolving any issue I have. Please ask for George, he is the best!

Gabriela Stefani

4 years ago

George is extremely professional and detailed. He is very knowledgeable in the field. I definitely encourage everyone to use Certified Pest Control for any services in their home! Thank you, George!

steve colby

4 years ago

We have used Certified Pest Control for several years. They are responsive and fairly priced.

Molly Mann

4 years ago

I’ve used Certified for many years. They communicate and keep me informed. They’re professional, accommodating, good pricing and BEST THING is I seldom see a bug and when I do it’s DEAD! M Pullen, Cedar Hill TX

Miryam Africano

4 years ago

Really great company! thorough application of product throughout my home. Victor Serrato is an extraordinary technician, very caring and respectful. I will be requesting him from now on for all follow up services. Thank you!