Brook’s Pest Control

Overview:
Brook’s Pest Control is a pest control service located in Denison, TX. The company has been serving the community, although it has faced challenges in maintaining consistent communication and customer service.

Services Provided:
Pest control services

Wildlife Control Offered:
No

Timings:
Not available

Contact Information:
Phone: (903) 814-1795

Customer Reviews and Sentiment:
Brook’s Pest Control has received predominantly negative reviews across various platforms:

Google Reviews: 2.5 stars based on 8 reviews.

Examples of positive reviews include:
“Known Paul for a long time an honest man.” – Lynn Rowland

However, several negative sentiments highlight significant issues:
“DO NOT CALL!!” – Shea Sutherland
“No answer and the VM hasn’t been set up after 7 years of business?” – Scott Hooper
“THEY NEED TO UPDATE THEIR INFO.” – Lugiasarah

Review Summary:
Positive Sentiments: Honesty of staff member Paul noted by one customer.
Negative Sentiments: Communication issues, unresponsive service, incorrect contact information, and a lack of professionalism reported by multiple reviewers.

Additional Ratings:
Total Lead Smart Rating: 3.0/10
This rating reflects the low customer satisfaction, issues with communication, and the overall negative sentiment observed in reviews. The one positive review highlights some trust in the staff, but the overwhelming criticism lowers the overall score.

Conclusion:
Brook’s Pest Control has struggled with customer service and communication, as evidenced by numerous negative reviews. While one customer recognized the honesty of a staff member, potential clients may want to reconsider and seek alternatives before engaging with this pest control service.