Alamo Termite & Pest Control in Carrollton-TX, Texas 75006

Alamo Termite & Pest Control

2225 E Belt Line Rd #301, Carrollton, TX 75006

4.8 (385 reviews)

Overview:
Alamo Termite & Pest Control is a highly-rated pest control service located in Carrollton, Texas. The company specializes in providing comprehensive pest control solutions, including services for termites and various common pests, emphasizing customer satisfaction and responsive service.

Services Provided:
– General pest control
– Termite treatments
– Monthly service plans
– Emergency pest control

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (214) 302-5995
Website: https://www.alamopest.com/?utm_source=gbp&utm_medium=organic&utm_campaign=gbp-carrollton

Customer Reviews and Sentiment:
Alamo Termite & Pest Control boasts a strong customer satisfaction rating, with 4.8 stars based on 385 reviews on Google.

Positive feedback frequently highlights the professionalism, thoroughness, and responsiveness of their technicians. Specific praises include:
– “Great services for years. Cody, the Branch Manager, and his team are quick to respond…” – Anthony Tipton
– “Leland was absolutely amazing to work with. Very knowledgeable, fast, explained everything in detail.” – Laynie Moore
– “We love Alamo! Mike Anthony is a great route technician and did a very thorough job.” – Emily Zurn

However, some customer feedback points to concerns about pricing and warranty practices:
– “I recommend looking elsewhere before using Alamo… prices had nearly doubled, and we saw no improvement.” – Sarah Henry

Review Summary:
Positive Sentiments: Professionalism, thorough service, quality workmanship, excellent customer service.
Negative Sentiments: Pricing issues, warranty disputes, and satisfaction guarantee concerns.

Additional Ratings:
BirdEye: 4.8 stars based on 385 reviews, showing consistent satisfaction among customers.
Total Lead Smart Rating: 8.5/10. This rating reflects high customer satisfaction highlighted in the majority of reviews, tempered by some complaints regarding pricing and service guarantees.

Conclusion:
Alamo Termite & Pest Control appears to be a reliable option for pest control services in Carrollton, TX, noted for their responsive and professional service. However, potential customers should consider the mixed feedback regarding pricing and warranty policies before making a decision.

Member Since August 2024

Listing Id 190373

Contact Info

2225 E Belt Line Rd #301, Carrollton, TX 75006
(214) 302-5995
Lead Smart Rating :
8.5/10.0

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Listing location

2225 E Belt Line Rd #301, Carrollton, TX 75006

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Reviews

Anthony Tipton

3 months ago

Great services for years. Cody, the Branch Manager, and his team are quick to respond and resolve any concerns or issues we may have at our home.

Laynie Moore

4 months ago

Leland was absolutely amazing to work with. Very knowledgeable, fast, explained everything in detail. Great customer service, and absolutely went above and beyond. I would recommend him to everyone, including my own family

Sarah Henry

5 months ago

I recommend looking elsewhere before using Alamo. We’ve been using them for the past couple years and have been happy with the service up until their most recent visit. The prices had nearly doubled, which we initially did not have an issue with due to having success with them in the past. We had a treatment done on 6/7 and after giving it a couple weeks, we did not see any improvement. I called on 7/29 to let them know we were still having issues and was told we were out of our warranty period. Their website states ‘100% satisfaction guarantee within a reasonable timeframe’. We were told if we would have called 2 weeks earlier, they would consider this reasonable and that our only option now is to pay for another treatment. Several other companies in the area offer a 60 day warranty period right off the bat, without using language that can be interpreted to their advantage later.

Emily Zurn

6 months ago

We love Alamo! Mike Anthony is a great route technician and did a very thorough job. All their technicians are very professional and do a great job looking over the house and keeping critters out!

Matt and Vanessa Anguiano

6 months ago

Mike A was very thorough and professional.

Kyle Cooper

7 months ago

Affordable service, quality pest control, and helpful staff! We have the monthly service that allows us to call them out at any time if we see an increase in activity. This is more affordable over the course of the year than requesting service at least three times. Highly recommended!

Brittany Hayden

7 months ago

Cody was amazing!! Feels good to have a sense of comfort after calling Alamo! He explained everything thoroughly and was very informative!

Kristen Williams

7 months ago

Alamo Pest Control has been great. We rarely have bug problems and the communication is wonderful. We recently had an ant problem mainly in our laundry room. We let our technician Mike know on our regularly scheduled visit and he took care of the problem right away. We haven’t had ants since. Thank you for your customer service and Mike our technician was great!

Anna Camarillo

7 months ago

I called Alamo on 11/28/2023 and they sent someone the very same day. The Serviceman looked over my property, pointed out the issues he found(he confirmed what I already knew) and then gave me the estimate. Much to my surprise, it was lower than what than what I expected. He even gave me several options and plans for getting rid of my problems. He offered such an Amazing deal that I couldn’t refuse so he then proceeded to treat my yard. I woke up this morning and I was absolutely stunned to see the immediate results of what he had sprayed just yesterday. I highly recommend that you use them and I know you will not be disappointed.

Toni Taylor

7 months ago

Alamo Pest Control is awesome! Thanks to Leland Mullins for his service!