Pest Solutions

Overview:
Pest Solutions is a premier pest control service located in Lebanon, TN. Operating at 1437 W Baddour Pkwy Ste B, the company specializes in various pest management solutions and is committed to providing exceptional customer service.

Services Provided:
– Pest control
– Residential pest management
– Commercial pest management
– Preventive treatments

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (629) 302-1245
Website: www.pestsolutionstn.com

Customer Reviews and Sentiment:
Pest Solutions has a high average rating of 4.9 stars based on 102 reviews across various platforms.

Positive feedback emphasizes the expert knowledge of technicians, professional demeanor, prompt service, and thoroughness.

Examples of positive reviews include:
“Excellent service and expert knowledge by technician.” – HJ Crudup
“Tyler was on time, texted me beforehand… highly recommend Pest Solutions!” – Heather Lee
“Highly recommend Pest Solutions! Brooks is very knowledgeable.” – John Imbaratto

Some negative feedback reflects an isolated incident of poor customer service from a specific technician.

The complaint mentioned a previous experience of rudeness from a technician, leading to a lower rating from one reviewer, but it was mitigated by the team’s willingness to assist in upgrading service options.

Review Summary:
Positive Sentiments: Expertise, professional service, punctuality, thorough communication, and friendly staff.
Negative Sentiments: Isolated incidents of rude behavior from individual technicians; however, resolved through supportive actions.

Additional Ratings:
BirdEye: 4.9 stars based on 102 reviews, indicating a trend of high customer satisfaction.

Total Lead Smart Rating: 9.2/10
This rating reflects the overall customer satisfaction and exceptional service quality, along with the minor noted concerns about a specific employee’s behavior.

Conclusion:
Pest Solutions stands out as a reliable choice for pest control needs in Lebanon, TN. With a strong focus on customer service and expertise, they have garnered a predominantly positive reputation, although potential customers should be aware of isolated feedback regarding specific technician behavior before proceeding.