Zap Pest Control, Inc.- A Division of Clark’s Pest

Overview:
Zap Pest Control, Inc., a division of Clark’s Pest, is located in Myrtle Beach, SC. The company specializes in pest control services and has established a reputation for addressing various pest issues.

Services Provided:
Pest control, termite inspection, emergency pest services, monthly pest management.

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (843) 654-1927
Website: http://zappests.net/?utm_source=Google_My_Business&utm_medium=Organic&utm_campaign=Google_My_Business&utm_term=ZAP&utm_content=General

Customer Reviews and Sentiment:
Zap Pest Control has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 44 reviews.

Positive feedback emphasizes the company’s professionalism, effectiveness, and responsiveness. Customers have highlighted their reliability in pest management and quality of service.

Examples of positive reviews include:
“Best vendor of any trade we have found hands down.” – David Mountain
“Incredible!! I would highly recommend them as a trustworthy company.” – Jennifer Aguruso
“Excellent company to deal with.” – Phyllis Novkovic

Negative feedback predominantly revolves around customer dissatisfaction post-acquisition by Clark’s Pest. Issues such as lack of communication, unfulfilled service expectations, and unprofessional behavior have been commonly reported.

Examples of negative reviews include:
“Run! From the VERY first interaction with Clarks it has been a nightmare.” – Michele Kovaleski
“I will never call again.” – Tim Franklin
“Most incompetent company we have dealt with.” – Dilligilgen

Review Summary:
Positive Sentiments: Professionalism, effective pest management, responsiveness, trustworthy service.
Negative Sentiments: Poor communication post-acquisition, unreliability, negative experiences with service quality.

Additional Ratings:
BirdEye: 4.3 stars based on 44 reviews, indicating a strong customer satisfaction, albeit with notable issues related to service changes.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding service quality and customer satisfaction since the transition to new management.
Total Lead Smart Rating: 5.0/10 (Calculated based on reviews, ratings, and feedback from various platforms). This rating reflects the strong positive feedback but is balanced by serious concerns raised in numerous reviews, particularly regarding service changes following the acquisition.

Conclusion:
Zap Pest Control, Inc. in Myrtle Beach appears to be a previously reputable choice for pest control; however, the transition to Clark’s Pest has led to a decline in customer satisfaction and trust. Potential customers should weigh the mixed reviews and be cautious regarding service expectations before engaging with the company.