Terminix

Overview:
Terminix is a pest control service based in Greenwood, SC. They provide a range of pest management solutions to effectively address various infestation issues in residential and commercial properties.

Services Provided:
– Pest control treatments
– Inspection and assessment
– Ongoing pest management services
– Reinfestation follow-up
– Use of advanced pest control techniques

Wildlife Control Offered:
No

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (864) 761-0980
Website: https://www.trustterminix.com/locate/south-carolina/greenwood/?utm_source=GMB&utm_medium=Organic&utm_content=1040&utm_campaign=Greenwood

Customer Reviews and Sentiment:
Terminix has a strong overall rating of 4.7 stars based on 109 reviews across various platforms.

Positive feedback emphasizes the professionalism, thoroughness, and friendliness of the staff. Customers have noted satisfactory service execution and a positive experience with technicians.

Examples of positive reviews include:
“The young man was very professional and quite personable!!! He did a thorough job.” – SUZANNE LOVATY
“Billy did a great job for us… We are very grateful.” – Ann Van Voris
“The staff at Greenwood Terminex are very professional and do wonderful work.” – Randy Cudd

However, there are significant concerns as well, particularly regarding communication and service delivery. A notable complaint involved issues with inadequate treatment and lack of follow-up, resulting in serious dissatisfaction.

Negative feedback highlights:
“After spending $1000’s on treatments… I’m left with no idea of what to do.” – Kevin L
“They will sweet talk you into payment but will claim to be booked with jobs…” – Kevin L

Review Summary:
Positive Sentiments: Professional staff, thorough service, good customer interactions, satisfactory results.
Negative Sentiments: Poor communication, delayed follow-ups, treatment inefficacy, frustration with management’s response.

Additional Ratings:
Google Reviews: 4.7 stars based on 109 reviews.
Total Lead Smart Rating: 7.5/10.
This rating balances overall customer satisfaction and commendations against the significant complaint regarding service reliability and communication failures.

Conclusion:
Terminix offers a well-rated pest control service in Greenwood, SC, recognized for its professional employees and thorough approach. However, potential customers should be aware of the contrasting experiences highlighted in reviews, particularly concerning communication and service consistency.