Overview:
Rocket Pest Control is a pest control company located in Fort Mill, SC. They provide a range of pest management services, focusing on customer satisfaction and effective pest elimination.
Services Provided:
– General pest control
– Mosquito control
– Ant and spider control
– Wildlife management services (implied but not explicitly confirmed in reviews)
Wildlife Control Offered:
Yes
Timings:
Monday to Friday 8 AM – 6 PM
Closed on Saturdays and Sundays.
Contact Information:
Phone: (803) 615-2441
Website: https://gorocketpest.com/?utm_source=google&utm_medium=gbp&utm_campaign=fort_mill
Customer Reviews and Sentiment:
Rocket Pest Control has an overall rating of 4.0 stars based on 56 reviews across various platforms, indicating a generally positive perception with some notable concerns.
Examples of positive reviews include:
“Customer Service does not get any better when it comes to working with Troy. Top of the line!” – Mega Matt
“Troy is the best pest control guy we’ve had. Very easy to work with and very knowledgeable.” – Dana Klein
“They have done a nice job servicing our yard and house for bugs, ants, and spiders.” – Frank Speziale
Negative sentiments stem from issues related to service disruptions and uncommunicated price increases, such as:
“Since the takeover it has been a nightmare… they have tried billing for services not rendered.” – Edward Quales
“I just canceled my service! Go local. Support local. Stay local.” – Michael Gaddy
Review Summary:
Positive Sentiments: Strong customer service, knowledgeable technicians, effective pest control, and responsiveness.
Negative Sentiments: Complaints about service disruptions, unexpected price increases, and billing issues.
Additional Ratings:
BirdEye: 4.0 stars based on 56 reviews, reflecting similar sentiments.
Total Lead Smart Rating: 5.5/10. This rating indicates a mix of positive customer experiences balanced by significant concerns about service consistency and communication issues.
Conclusion:
Rocket Pest Control in Fort Mill, SC has several reliable aspects, particularly in customer service and expertise of technicians. However, potential customers should be cautious of recent complaints regarding service interruptions and pricing changes after the acquisition of Action Pest Control.
Member Since August 2024
Listing Id 194475