Island Pest Control Inc

Overview:
Island Pest Control Inc is a pest control service located in Bluffton, SC. The company has been noted for its longstanding presence in the area, offering pest management and termite control services to both residential and commercial clients.

Services Provided:
Pest control, extermination services, termite control, wildlife management.

Wildlife Control Offered:
Yes

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (843) 757-7378
Website: https://islandpestcontrol.com/

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback highlights the professionalism, competence, and rapid response of the staff. Customers have praised the quality of service provided, with several mentioning specific team members for their excellent work.

Examples of positive reviews include:
“Weronika at the front is always super pleasant and helpful!!!” – Natalia Faras
“Rapid response, excellent results!” – Mike Moore
“I know that their expert technicians will handle any issue I might have.” – Mary Welzant

Negative feedback mostly centers around service inconsistencies and communication issues post-acquisition by Massey Services. One user reported a lack of follow-through on promised services.

Examples of negative reviews include:
“…unpredictable, unreliable, doesn’t do what it says…” – Reluctant Reviewer
“They plopped two traps down… No Armadillos caught. They still charged me $250.” – Todd Lanfier

Review Summary:
Positive Sentiments: Professionalism, rapid response, high-quality service, friendly staff.
Negative Sentiments: Inconsistencies in service, issues with communication, and concerns regarding pricing relative to service effectiveness.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, reflecting a consistent trend with a mix of satisfaction and concerns.
Total Lead Smart Rating: 6.5/10
This rating accounts for generally positive service experiences but is tempered by significant customer concerns regarding reliability and communication.

Conclusion:
Island Pest Control Inc appears to be a reliable choice for pest management services in Bluffton, SC, particularly noted for its professional staff and quick response times. However, potential customers should take note of the recent service inconsistencies and mixed reviews following the company’s acquisition.